Post your tech glitches, errors, issues, etc. here.

I re-downloaded an avator as mine was a bunch of numbers too. I now see a little arrow at the bottom of this page on my laptop, so presumably it will take me back to the top. Still very slow, white, and hard to read the little font. When I submit, I go away & come back as it takes so long.

Please scrap this whole abominable mess and switch back.

This new website is now basically unusable. But even if it worked perfectly, everything about the appearance, layout, and functionality now sucks. The old website was perfectly fine.

Top urgent issues

- page load/ referral times. I can't just pop into the site for a few minutes and go back to other tasks. This is going to kill traffic and interaction and lose new and old members. I've checked out other breast ca social media way more this week because of the lag

-ability to change and edit existing treatments. Mine are not correct as the board grabbed data from a point about 6 weeks ago and I cannot change them. This is super annoying to me

-ability to change all the settings set to public on profile. I know they're not actually showing to anyone right now but it's still jarring that users can't control their privacy settings

- fix display settings. On desktop (win 11 chrome) in need to scroll left to right as the programmers didnt fix a width of the page.

-avatar shape is distorted and can't be edited. Users dont like this. We pick these for a reason. We want to look good. It's upsetting to the user experience

- user names have changed re capitalization and that is important to users as well

-dark mode option

-easy one click login & logout options

-the one and only change I really wanted: the ability to thread posts and have replies actually be either nested or clearly tagged with a clickable "in reply to @ previous post above " so your conversation is clear and can be tracked back

I'm still hopeful this can be salvaged tho I too would suggest a reversion to previous board if not. Migrating boards and keeping old content is tricky so understand that trying to keep the archive of what's here is hard. I know other groups moved to boards like phpbb but it meant giving up all the archives. I suspect the way this board started and the way the archive exists is presenting problems if you want to keep it so you're essentially limited to reskinning to make it look more modern... which might end up ok but we need at minimum the same level of functionality we had before

“-the one and only change I really wanted: the ability to thread posts and have replies actually be either nested or clearly tagged with a clickable "in reply to @ previous post above " so your conversation is clear and can be tracked back“

That would be wonderful! Now I am going to click on submit and keep my fingers crossed..

So many issues with the new version of this site. As many others mentioned, performance is ridiculously slow. My email address is now defaulted to public with no ability to make it private. Most of the treatments I had saved to my profile have disappeared. My diagnosis still shows up in my signature line despite the fact that under my profile there is no diagnosis saved. I went through the long (much clunkier process) to to enter it again, saved it, and still when I view my profile there is no saved diagnosis.

I also really dislike the look of the site (massive white space with tiny black font is incredibly hard on the eyes), but the bigger problems are with the damaged functionality.

May I suggest that there are enough critical bugs to revert to the old version until the new version can be optimized? Perhaps with a REAL soft launch (to a limited audience) instead of this full forced launch?

It is hard enough to navigate this new version that I'm just going to go away, and won't waste time here until more of these bugs are fixed.

Although I use white screen at work, I am also getting eye aches and headaches reading posts, all white screen and light black text is not working. Need darker text less white

Ruth 58000 pretty impressive 😀

Mods, seriously? No explanation of what's going on. No detail on the plan to fix this and in what order things might get fixed. No apologies for this disaster.

I haven't been on the site much this week because it is so painfully difficult to navigate, but I've noticed only two changes in the 72+ hours since the update.

First is that in the announcement box on the home page, you did remove the statement about hoping that we are enjoying the new look. Thank you.

Second is that the opening statement in the announcement box has changed from "just 24 hours" to "just 48 hours" to "just 72 hours". May I suggest that it's time to remove the word "just"? And perhaps a rewording of the statement is in order. Here's my suggestion, which I know wouldn't be what you'd write, but which fairly reflects what I've seen over the past 72 hours and my experience trying to use the site.

"We're 72 hours out from our disastrous hard launch. We are working closely as a team and with our web developers to address issues and bugs but we've discovered that they don't know what they are doing nor do they have any idea how to fix things. We have no idea when to expect load times to start to improve, or when other fixes will be implemented to return the site to a usable state. We apologize profusely."

(And yes, I'm still getting delays and access denied messages as I try to post this.)

Oh, WTF. I had written a post of several sentences and suddenly noticed it was in the "add video" box! So I exed out to get back to where I thought I was writing, and the whole post had disappeared.

ANYWAY, ditto to what everyone has said. Mods, is there a way to track visitors to the site who leave without registering? I really wonder how many new people came here to sign up and left in frustration, just when they need the site the most. Shame, shame, shame! I'll bet some occasional users have given up, and the site is about to lose some regulars, too. I'm staying (for now) because I like so many people here, not because of the site itself. In a pinch, there are other informational sites, and some with active forums.

Edited to add, it took longer to submit this post than to write it.

🤮😡💩

trishyla, that's the thing for me too. I JUST literally met someone recently dx'd Stage 4 who needs lots of info & would be up for reading & learning but I cannot recommend the site to her as it is. It's so frustrating.

Moderators:

How’s the overall response been to this new soft launch? Are there lots of members praising the new format? Are you, as moderators, happy with how the new configuration is functioning? Are you pleased with the appearance? Do you find any of our comments valid? Do you expect any changes to be made based on the comments here and in any private messages you received from members? Or would you say we are stuck with the current situation?

Can you please tell me where I go to try to fix my avatar? I cannot locate the page. Where do I go to log in to the forum? Currently I have to gain access (after getting an error code numerous times) to a thread and it will say “log on to post a reply”. Thats the only way I can log on. Is there a box to check if I want to stay logged into the forum, or do I have to attempt to log in every time I visit the site?

Well I finally got a message saying the site was down. I think BCO would retain more members if they shut down and gave a timeline for when to check back.

Does anybody have any suggestions/recommendations for other breast cancer discussion boards that a person could migrate to if they want to leave this one?

mods,

I am curious. Was there beta testing or any type of testing done before the launch? If so, how did these major issues go unnoticed? If not, why, why, why? Again, I’m no tech genius but the consistent “access denied” message and our inability to edit personal info seems like it should have shown up before the launch. Oh, let’s not forget the clunky way we have to log in and the stark white background with tiny thin font print.