Post your tech glitches, errors, issues, etc. here.

truebff

The past format refreshed. SInce a very,very large number of us have asked for certain changes, hopefully at least our numbers count since as indiviudals we may not warrant your concerns

voraciousreader

Mods... I guess what you are telling me is that this is the active topic page and that's it! Scroll until your eyes and fingers hurt...Too bad you enjoyed the "Old" format, users! What do we users know? Your tech folks know what's best for us! Thanks for giving us this wonderful discussion board and then ruining it! Harsh? Yes! But so is this UNNECESSARY amount of scrolling HARSH as well!

Moderators

Sorry the earlier post was misconstrued.  We continue to bring your comments to the tech team on all topics, including the active topics.  We are not done with improving the boards. Please stay tuned as we continue to make changes.

  

Megadotz

Hi Mods,

 There seems to be a strong preference for a tabular format for the Active Comments based on usability factors.  The current format, albet much improved, inhibits sharing of information due to  user frustration.

Is there a technical obstacle to a tabular format for active topics eithter as a replacement for the current layout or a selectable option.

Right now there is frustration and some puzzlement as to why a widely held preference seems to be ignored with no reason why put forward.

Please share the reasoning for not going forward with this request.

Thanks.

Anonymous

Since it keeps getting brought up... it would be nice to hear from the powers that be specifically on...

Table Format for Active Topics:

1) Not gonna happen ever.

2) They are desperately trying to recode it back to a table format.

3) They will keep tweaking what they have...but it will basically look the same.

4) They are working on a code that will block users from ever typing the words "table", "scrolling", and "old format"

Moderators

 

We will ask the tech team as to the thoughts/status of Table Format for Active Topics and let you know.  

 

SusansGarden- we don't know the answer to #1,2,or 3 but #4, for sure, is not on the list!!

Anonymous

LOL 

Cindyl

I suspect the the table format will not work well for mobile devices, but that's not to say there couldn't/shouldn't just be an /m interface for the mobile users.  I have no idea how hard they are to implement on a forum like this.

Megadotz

Cindy,

I wonder whether the problem is that the tech team is trying to use a single design for mobile and desktop/laptop environments.  Going to the least common denominator for such different platforms is prone to suboptimal results on both.

Using a /m or a switchable layout could  give  each population an improved experience.  There is i slightly higher maintenance effort with that configuration, but many sites are finding it well worth the investment.

voraciousreader

Megadotz, I think you are correct. I am on my mobile more frequently than my desktop and laptop. When given the option on my mobile to switch to view the desktop version... I usually make the switch. I think the folks here just chose to use one version and that's the problem. In anticipation of more "smart" users, they chose to abandon the desktop format. BIG MISTAKE.

susan_02143

mods, please remember that this is a glitch thread. those of us who are fine with the changes, and actually prefer the next formatting are not posting here.



The site no longer logs me out when I quit my browser. This started yesterday.



Replying to a thread on my computer, returns add a space and half. On my iPad it only adds one space so I have to do two returns to create a legible paragraph.



The active list is fine except that there are now too many different fonts, weights, and sizes.



*susan*

susan_02143

Logout is now working as expected on both ipad and computer.

CoolBreeze

I am not checking in much these days; oddly enough, the forum really is too painful to use regularly.

I still try though as I have friends here.  What happened to the colors?  They are awful. I have alternating pink and bluish/green.  Now I am getting a headache.  I wasn't before.

This is laughable, kind of.   

Is there a way to change it back individually?  I know some people complained about the colors and that's why it was changed but it wasn't the colors that bug me, it is the format.  Now it's the format AND the colors.

pupmom

Why can't you make it easy to post links here? Literally every other site I have been on makes it possible to just paste a link and it is hot. Why not here???

tamD

Has there been a serious drop in the number of people posting since the format change?  

Are there any stats being kept on the numbers logging, the numbers posting since the format change. Once and only once I scrolled all the way through the active topics and far down the list I found a surgery topic that was hugely relevant for my upcoming onco visit -- the question has been asked recently and answered so no need to post. It took about ten minutes of scrollng before I found this topic.  In the old format it would have been a couple minutes of scrolling and a whole lot of info and questions answered.  I can't be bothered using this sight much any more. 

Moderators

yorkiemom, although pasting a link does shorten what appears on screen (since links aren't live when they wrap to another line), pasted links are clickable.  Example of a pasted link: http://www.breastcancer.org/community/chat_rooms/

tamD, yes, BCO does track site statistics with great interest. We have not seen the changes you suggest.

suzieq60

A guy I work with commented today that this site is obviously all about smart phones now - he was looking over my shoulder. He said you should have 2 views - one for smart phones and one for regular pc's. He said it is common place to have that option. My internet banking web site (I work for the bank/insurance co) is similar in spacing as this site - all about smart phones too.

kira66715

I find it very difficult to

1) Scan the lymphedema forum for all active threads, as newbies often get overlooked, and women post with serious issues such as cellulitis, yet only the single, most recent post shows unless I go into the forum

2) I often bump old threads, and the new edited version makes it very hard to search for old threads

3) Even though I tend to stick to a one thread, when I could see active topics, I'd sometimes go there

4) The women on the lymphedema forum will post and say "Binney and Kira" will be along soon to help: well, when we can't see that, we don't come along. 

marie5890

I just gotta say, the new site works GREAT with my iPhone. I am able to access the site all the time when at work with ease. 

And I really dont find it problematic on my MAC either. So I say THANKS for the new format!!! 

pupmom

Mods, when I try to paste nothing shows up. I get a separate window where I have to type in the URL. To do this I have to write it down. Why can't we just paste into the message box?

pupmom

I guess I'll be in good shape when I get an iPhone this fall, or whenever the new one comes out. Still, would like to just be able to paste a link in the message box.

voraciousreader

I mostly post from my iphone and I see no improvement with the amount of scrolling.  When I click on discussion boards it gives me "All Topics" and that's when the scrolling begins to find the "Active Topics" which is listed on the bottom....

Then, when you click on "Active Topics,"  once again, there is NO "jump to bottom" or "jump to top," sooooo.....all you do is scroll and scroll and scroll....

At least on the desktop or laptop the scrolling isn't so bad.  But on the iphone....my fingers and eyes get such an aerobic work out....Don't ask!

Susieq58....If you SCROLL back on this thread, you will notice that I said there should be a desk top version to switch to for smartphones, so it would make the scrolling less.  I also said that many mobile versions of websites have this option.  I haven't a clue what the folks at breastcancer.org were thinking when they didn't offer this option.

Although the moderators pass along our concerns, MY biggest one, all of this scrolling, has not been addressed.  Furthermore, I think it is EXACTLY the reason why not only are people frustrated, like myself, but it adds to the difficulty of finding "new" topics, with new members.

Marple

I think this new format is causing posts to be missed and not answered.  As Kira so eloquently put it on the previous page.  She and her cohort have so tirelessly supported the lymphedema threads.     

Mods, please pass her post on to the 'powers to be'.

camillegal

I really like the favorite topic thing and when someone posts on it. U get to read it riht away---cuz I would forget which one I was on when certain discussions were formed. TY

kcshreve

Please keep tweaking.  To mess up an easily functioning site, then to make it harder to find critical info, as well as taking longer to find critical info, makes no sense.  Keep tweaking.  At least get it as easily functioning as it previously was.

suzieq60

voraciousreader - I remember you said that. It was interesting to get that opinion from my little offsider. We are both software engineers. I don't have an IPad or IPhone and am unlikely to ever get one, he does, so he knows a lot more about it.

voraciousreader

Susieq... The DH is an electrical engineer and has a Master's in Computer Science from practically Day 1... If you recall, back in the day there was no computer departments and all the computer nerds hung out in the electrical engineering department.... Older son for many years was a writer for one of the leading computer mags...also appeared on television and radio. Younger son is an aerospace and nuclear engineer. I try very hard to keep up with all of them on the tech front! Because my family are early adopters of all gadgets, I am convinced when I have grandchildren, they will be born with chips inside them, bar code labels on their heads and smartphones in their hands!



And Susieq... It's only a matter of time before you will have a touch mobile devise! I keep telling my friends who are holding on to their cell phones and praying each day that they won't break, that soon, only touch smart phones will be available. I have spent hours showing many of them the simplicity of how to use them. They are pleasantly surprised at their skill when I finish a 20 minute tutorial!



And televisions? My grandchildren are going to wonder what they were!!!





That's the future! Coming from someone who once said when the computer program Prodigy was developed so you could buy something from the Sear's catalogue, "Why would anyone want to buy anything on a computer and not want to see it in a store???!!!"

Cindyl

Ha voracioureader.  I'm a librarian at an engineering school.  Started using a computer back in mumble. I can't tell you how silly I thought whole "mouse" concept was when it was first introduced to me.  I can type! Why would I want to take my hands off the keyboard??? I can read. Why would I want to use hieroglyphics's? Still feel that way a bit.  I have a droid, an ipad, a kindle... and yet, my laptop with a full keyboard is still my favorite when I'm home.  Now when I'm sitting in a waiting room I dig out the reading glasses and use the droid but, non of this new tech is really teh awesome for my nearsighted eyes.

painterly

How come I can't send a pm to a member???? I got an error message saying I had to make the member a friend first ???

Moderators

painterly, you can initiate a PM conversation with another member a couple of different ways. They're detailed in the Help section, here:  http://community.breastcancer.org/help#send_private_message

If you're replying to a message from another member, just click the Reply button to start a PM.