Post your tech glitches, errors, issues, etc. here.

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  • Tomboy
    Tomboy
    edited September 2014

    i am starting to wonder: are all the posts really showing up? i have so many in favorites, and for the last few days, only a few new posts have been added to any of them. Are the boards really that quiet? these are forums that are normally very active. thanks, just curious.

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  • MinusTwo
    MinusTwo
    edited October 2014

    Mods:  we have a new member who brought up my favorite problem again on the "older" forum.  Here's my message to her.  PLEASE can we get the tech team to fix this glitch?

    Crone: You used to be able to his "preview" and then your message was
    saved when you went go back & forth. The preview works only to edit
    your post now and if you try to go back it says the page is not
    available. Mods have been working on it since the last upgrade w/no
    luck.

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  • leggo
    leggo
    edited November 2014

    Hi mods. Something weird is happening with my posts.  Every time I type something,  it's there, but when I hit submit the last word is left off and I have to edit. It also seems to be adding spaces where I'm not putting any. I'm sure it's probably my crappy equipment, but on the off-chance, are you aware of anyone else having this problem with android?

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  • Moderators
    Moderators
    edited November 2014

    Hi leggo. Is this occurring only when posting from your mobile phone?

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  • leggo
    leggo
    edited November 2014

    Tablet actually.  Just checked phone and it's fine. Probably this POS tablet,  but I thought I'd check if you knew of any problems before I throw it out the window. 

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  • leggo
    leggo
    edited November 2014

    This time I got the last word of the post, but it still added spaces.

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  • leggo
    leggo
    edited November 2014

    Oddly,  I just posted on another website and it was fine. Had to edit because it left off the last word again.

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  • leggo
    leggo
    edited November 2014

    Had to edit three times before it accepted the last word.

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  • Moderators
    Moderators
    edited November 2014

    leggo, we will look into it. Thank you for letting us know.

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  • leggo
    leggo
    edited November 2014

    Thanks. I'm going to give it a try later tonight with a different tablet,  then I'll know for sure.


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  • Moderators
    Moderators
    edited November 2014

    Leggo, thank you, that will be helpful. Please let us know if you have the same problem with your other tablet.

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  • exbrnxgrl
    exbrnxgrl
    edited November 2014

    As of a few days ago, when it start to write a post, the cursor appears so far up in the text box that I can't see the first line I've written. I can manually move the cursor down but when the post is submitted, it looks as if I've skipped the first line. I am using an iPad.

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  • leggo
    leggo
    edited November 2014

    Ok mods. If I don't have to edit this when I hit submit, it's my tablet's problem. Now typing on hubby's iPad....so we'll see. 

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  • leggo
    leggo
    edited November 2014

    Mystery solved. My crappy tablet. Sorry to bother you.

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  • Moderators
    Moderators
    edited November 2014

    Leggo-

    No apology needed! We're glad you were able to get it figured out

    The Mods

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  • Anonymous
    Anonymous
    edited November 2014

    hi Mods,

    Was going to post I had the same problem as exbrnxgrl on my iPad, but figured a way around it. It was also bothering me that the tool bar kept rolling down (for lack of a better description). However, wrote a really long PM and the rolling tool bar came in very handy. Thanks for the change.

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  • Moderators
    Moderators
    edited November 2014

    Thanks for letting us know. The MOds

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  • exbrnxgrl
    exbrnxgrl
    edited November 2014

    mods,

    I can find a way around it by hitting return, which moves the cursor down to the second line, but this is not a real fix. Not horribly inconvenient, but I liked it better before :)

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  • Moderators
    Moderators
    edited November 2014

    Thank you exbrnxgrl. We are aware of these issues and working on having them resolved. Please continue to report any problems! These details are very helpful as we work with our tech team.

    The Mods

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  • MinusTwo
    MinusTwo
    edited November 2014

    Mods - Just wanted to say thanks. It looks like the "preview" pane issue is fixed so you can go back to previous pages and add to a post before submitting.

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  • hbcheryl
    hbcheryl
    edited November 2014

    I'm having the same problem as exbrnxgrl also using an iPad, the other thing that has been happening is that I type and it seems to take ages for the typeface to appear

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  • exbrnxgrl
    exbrnxgrl
    edited November 2014

    when I look at active topics, one thread says I have -2 unread posts! Hi Cheryl!

    Caryn

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  • Moderators
    Moderators
    edited November 2014

    We too! We're working on it! The active topics is not loading. Sorry!


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  • leggo
    leggo
    edited November 2014

    Don't know if it's been mentioned, but the search function isn't working for me.

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  • bc101
    bc101
    edited November 2014

    Hello, my recent post doesn't show up on the thread. Also had problems with typing and not having it show up right away???

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  • Moderators
    Moderators
    edited November 2014

    It should all be resolved now, but please do let us know if you still experience problems.

    Our apologies!

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  • hbcheryl
    hbcheryl
    edited November 2014

    Seems to be resolved, thank you Mods.

    Hi Caryn

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  • grammakathy
    grammakathy
    edited November 2014

    I am having a lot of trouble posting comments on my iPad.  I type and then the last word freezes and looked like it is highlighted.  I am able to do nothing and the website is frozen.  I go to another program and then come back to BC.org and the entire posting is gone.  This happened twice yesterday and twice the day before (the only times I tried to post). I am on my windows computer now and have no problems posting.

    Thank you for your help.

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  • Moderators
    Moderators
    edited November 2014

    grammakathy, We are posting this from an iPad and there doesn't seem to be a problem at this end. There were problems posting yesterday but those issues were resolved. Can you try posting from your iPad today and letting us know if there are any challenges. Thanks. The Mods

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  • grammakathy
    grammakathy
    edited November 2014

    I'm keeping my fingers crossed as I type! So far so good. This is working on my iPad right now. Thank you! I had problems last at about 2am today

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