Post your tech glitches, errors, issues, etc. here.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    IllinoisLady, was it this post you were trying to edit?

    https://community.breastcancer.org/forum/6/topic/5...

    We took a look and it appears that when you copied and pasted the quote it also took some formatting from the original source, and put in those extra lines at the start, and funky line breaks in the quote itself. We were able to edit to make it look like a more usual post. 

    When grabbing formatted text from another source it often helps to first paste it into a plain text editor (like WordPad or TextEdit, or an email document) first, which will take out format code when you paste again from the new source. 

    • The Mods

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited May 2014


    Thanks,

    Hope I car remember all that. 

    Jackie

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  • lago
    lago Member Posts: 17,186
    edited May 2014

    Hi mods. Just wanted to let you know that when I create a link in my post and choose "Open link in a new tab" it isn't applied. The link opens up in the same window.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    lago, we've been seeing that too, and have resorted to the Open Link in New Window option that appears (on a Mac) by holding down the Control key when clicking on a link. Not ideal, and not intuitive for readers - we'll ask the tech team to add this to their long queue, thank you!

    • The Mods

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  • lago
    lago Member Posts: 17,186
    edited May 2014

    on a PC it's right click. Right click should work on a mac too if you have a right click mouse… Yes I am both Mac & PC literate

     

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  • nihahi
    nihahi Member Posts: 3,841
    edited May 2014

    I've had to log in lately, (haven't changed any settings) and slowness alternates between tolerable, and "just leave the site and get on with life".......

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  • blainejennifer
    blainejennifer Member Posts: 1,848
    edited June 2014

    Still having trouble with slow connection - or whatever you call it when I click on a topic and it takes up to ten seconds for the topic to open.

    What up?

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  • leggo
    leggo Member Posts: 3,293
    edited June 2014

    All morning, after waiting about a full minute for "active topics" to come up, I've been getting the following screen. The third time, it locked up my device and I had to restart. Between what I mentioned earlier and this, I have to think something really strange is going on. The general slowness seems to happen all the time now, not just sporadic anymore.

    image







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  • leggo
    leggo Member Posts: 3,293
    edited June 2014

    Make that five times. I couldn't even access this thread again through "active topics". I had to go through "all topics" to get here this time.

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    Active Topics

    The Discussion Boards experienced a technical issue from which it could not recover.

    System administrators have been notified of this problem and will work hard to make sure it does not happen again.

    Meanwhile, you may be able to continue to use other areas of our site.

    We apologize for the inconvenience.

    ..................................

    Just happened to me too. All I was doing was going to the next page on the active thread. soooooooooooo frustrating to be on the bco site lately!!!!!!

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  • leggo
    leggo Member Posts: 3,293
    edited June 2014

    Might just be a coincidence, but just checked on pc and it's not giving me any issues. Both this message and the "too many people using this site" happened on android. Also, it took forever to "log out" on android yesterday; about three minutes. Forgot to mention that.

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    It happened to me on my laptop....I can no longer access bco via my android phone since one of the updates...

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  • leggo
    leggo Member Posts: 3,293
    edited June 2014

    Well, so much for that theory.

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    But it was such a good theory!!! 

    Delayed response from me, BECAUSE IT JUST HAPPENED AGAIN...... so bye bye for today bco. Hope things get sorted out soon. 

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    YIKES!! Will report all this. Please provide as many details (computer, device, browser) as possible, and I'll pass it to the techs tomorrow (not working today). I am on a Mac, using Safari, and my speed has been much better (so far). BUT, we need to get this fixed, so please keep letting us know !!

    Sorry! 
    Melissa and the Mods

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  • leggo
    leggo Member Posts: 3,293
    edited June 2014

    Happens on both my tablet 4.2.2 and phone 4.4.2. Much worse on 4.4.2....not through data, using wi-fi, so issue isn't cell provider.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Ok, thanks for the details, leggo!

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  • curveball
    curveball Member Posts: 3,040
    edited June 2014

    Using Firefox 29.0.1 under Mac OS 10.6.3, I get the same error message, but only on Page 4 of "Active Topics". I was able to read all the other pages of Active Topics and had no problems getting to this thread or logging in to post this comment. I got the error message on pg 4 both before and after logging in.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    and thanks, curveball!

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited June 2014

    Mods - trying to check threads and will only load at page 1.  If you choose last or pick the number of the last page, or put last page number in address - it will ONLY go to the very first post.  This happened on "older women" and on "so what's for dinner".  This is really nuts.  

    It's been bad enough with the slow response times so that I can finish a book chapter between waiting to get back to "my favorites" or to get to the next page of a thread or even choosing a new thread from my favorites.  I find that as others have posted before, it's not much fun trying to keep up w/friends on this site.

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  • Marple
    Marple Member Posts: 19,143
    edited June 2014


    Like MinusTwo I noticed the same thing just now.  Good grief!

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  • proudtospin
    proudtospin Member Posts: 5,972
    edited June 2014

    this morning when I try to read my latests posting on my fav threads...it opens up as of the first posting not the last~~

    I am on windows 7 with internet explorer

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  • Tomboy
    Tomboy Member Posts: 3,945
    edited June 2014

    yes, that is happening to me too. on the "if you are not stage four but have questions thread and a couple others too. at first, i was so excited that so many women had posted! and then i looked at the date and time, and it would only take me to the fist page of posts, no matter what page i would click on! I am on a mac, using safari, and ive never had this problem before. Also, when i go and visit my favorite topics, the first couple i click on load pretty fast. after that though they are so. slooooooow! so i have learned that if i want to read faster, i close safari and then reopen BCO, and read a couple more! i have about 12 faves, and so that is how i do it, opening and closing, and reading two at a time! so to come here and post, i closed and reopened, and it did take me to page 51! wierd!

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  • Moonflwr912
    Moonflwr912 Member Posts: 6,856
    edited June 2014

    Same on my android phone. I opened 3 threads all went to pm 1. If you click on last it takes you back to the first page. I was on earlier and it worked fine. 

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  • scubalady
    scubalady Member Posts: 109
    edited June 2014

    I'm having the same problem that MinusTwo just reported.  I can only access page one of any thread.

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  • Tomboy
    Tomboy Member Posts: 3,945
    edited June 2014

    triple positive is working, femara is not. and this thread continues to load correctly.

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited June 2014

    I'm stuck on page 1 of Older Forum.  Wow !!!!  Hope someone is working on the site because this truly is a bummer.  Interesting that the right page opens up here. 

    Jackie

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  • clarrn
    clarrn Member Posts: 557
    edited June 2014

    Same problem, unable to see any new posts except this thread!  Experiencing it on Android tab, PC, and iphone.  

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Members, Thanks for letting us know. We are investigating the problem. Hope to have an answer shortly. The Mods

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  • curveball
    curveball Member Posts: 3,040
    edited June 2014

    I am also getting only the first page of multi-page threads. I was able to see all the pages of the active threads list today.

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