Post your tech glitches, errors, issues, etc. here.

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited May 2014

    Mods,

    So far, very good. I have to work this morning so can't spend much time here but liking how its going right now.

    Jackie

    maybe a bit more later.

    One thing....haven't been able to actually use the BOLD and ITALIC part of my tool bar for several days now.  What is up with that????


     

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited May 2014

    I have to type things out, highlight them and then go back and click Bold or Italics afterwards.

    Also when I start to type, the words start farther down in the box & I have to shift them back up to the top.

    I am still intermittently laggy.


     

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014


     Jackie and Ruth,  Not sure that the tech work at our end would impact the changes that you note here  Will check.  Agree with intermittent lag.  Thanks for continuing to let us know. The Mods

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited May 2014

    See, your post was down an extra line too! Loopy

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  • Marple
    Marple Member Posts: 19,143
    edited May 2014


    Mine too Ruth.

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited May 2014

    I'm having the extra line problem too today, but that's more of an annoyance than a true problem.

    However, for the past couple of days, have consistently been brought to the very end of the thread, not right after where I last posted. This has been true for the ipad, Mac, and now my Dad's laptop. I have to manually search my last post and that's time-consuming and cumbersome.

    Was the banner at the top of the page recently changed (such as breaking news)?

    Edited to add: response time seems to be a tad bit better today though

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  • farmerlucy
    farmerlucy Member Posts: 3,985
    edited May 2014

    zanders girl in the hormonal therapy section has a bunch of extra lines in her header.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Thanks everyone for letting us know about these changes. The Banners are new and featuring content on our website. Feedback welcome. Unclear as to whether or not they are contributing to reported changes. Will explore. The Mods

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited May 2014

    I'm still out on the banners. Need to give them more time before I decide 

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited May 2014

    I just noticed the banners this morning.  I actually thought it "seemed" like a good idea.  I didn't have time but a couple of things caught my eye.  That said......I would not be as happy if it would be found to be creating interference with posting ( I've struggled several times with needing to move up my line )  or slow loading or whatever.

    I will try Ruth's fix on the BOLD and ITALIC 'S area.  Never had to do that before.  I'm on a Window 7 using Outlook Express.

    Jackie

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  • farmerlucy
    farmerlucy Member Posts: 3,985
    edited May 2014

    The reason I posted about zandersgirl is that this is only her second post, and it is kind of hard to post to it given the pages of extra lines, so I was hoping you all could edit it for her. Thanks for everything! You mods are Awesome!

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Thanks farmerlucy! We made the edit you suggest - should be easier now!

    It's just a guess, but it might be that she wrote the post offline, and pasted it into the input form, including a bunch of extra blank lines.

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  • chabba
    chabba Member Posts: 5,065
    edited May 2014

    BCO has been working the fastest it ever has form me today.  No perceptible hesitation at all.  

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Great news, chabba! We're still finding some delays, but glad to hear there are improvements.

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  • nihahi
    nihahi Member Posts: 3,841
    edited May 2014

    Good speed for the first couple "visits" to threads, then it slows down again like before. The longer I'm on, during a session, the slower it seems to get.

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited May 2014

    Similar complaints as nihahi.  If I am too slow or make a long post odds are it will take longer for it to load an release me to go on. 

    I will however say that fortunately....I never experience the long   ( two or three mins. or more ) delays that others reported so my frustration level was less than most.  Noticed it most when it happened when I had a over-all time limit for needing to leave for work. 

    Jackie

    It is as in the above post, pretty fast when all is short and to the point.  Not always feasible.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Thank you, nihahi and IllinoisLady. We'll pass along your observations to add to the techs' trouble-shooting/diagnosic info.

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  • duckyb1
    duckyb1 Member Posts: 13,369
    edited May 2014

    Good Morning Mods................I am one of the Slowsky's too.....first thought it was Fios since they were pushing people to upgrade to a faster speed for $10.00 more a month, but now realize it is on BCO that it happens mostly................going from thread to thread has never been so slow....................realize you have been told by everyone, but though I would let you know about our area.....Phila., Pa....thanks....

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Our tech team continues to work on it, and appreciates the much-needed feedback! 

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited May 2014

    Thanks for the fast response time today! Was on hold for almost an hour (non-BCO related, of course) and got to have something productive to do while listening to awful hold music.

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  • Marple
    Marple Member Posts: 19,143
    edited May 2014

    When it's slow it's become really slow.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Hi Marple, we share your frustrations about it not being slow ALL the time but when it is, it is very slow

    again thanks for your patience and feedback.

    We will continue to update you guys on solutions to this

    The Mods 

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  • leggo
    leggo Member Posts: 3,293
    edited May 2014

    Hi Mods. Twice today I got a message.....can't remember word for word, but the jist was "We're sorry, but the website you are trying to access has too many users at the moment. Please try again later". Weird. Don't know if that's a good thing or bad thing.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Thank you leggo - we'll let the team know, and be on the lookout for that message too. 

    • The Mods

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  • nihahi
    nihahi Member Posts: 3,841
    edited May 2014

    I was getting that message on and off the past few weeks. But, if I immediately tried to access the site again, it would always come up....

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Good to know, thanks nihahi!

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited May 2014

    A couple times when I've submitted a post the whole site has disappeared & I've gotten something like 'this website had been moved' (can't remember the exact words). I then am able to go right back in but my post is gone......happened this very afternoon.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Ruthbru, and everyone, if this happens again, could you grab a screen shot or make a note of the message, and where you were when it happened (thread URL or its title), so we can give as much detail to the techs as possible.

    Thanks for letting us know!

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited May 2014

    Slow today Mods and could not edit my post/quote in Illinois Women like I have always done before.

    Jackie

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2014

    Jackie - thanks for letting us know. Unsure about the editing difficulties - will check out. Slowness continues for us as well. The Mods

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