Post your tech glitches, errors, issues, etc. here.

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  • suzieq60
    suzieq60 Member Posts: 6,059
    edited May 2012

    voraciousreader - the main reason I don't have touch mobile devices is because of the cost. I am quite happy with my home cable internet and refuse to pay the ridiculous rates that are charged here. Lots of consumer complaints over here from people getting bills for thousands of dollars. Still - two different renderings of this site would be nice.

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  • painterly
    painterly Member Posts: 602
    edited May 2012

    Still doesn't work, I had to add as a friend first before I could send a message.

    ETA>>>>Now I have it...it seems that it is necessary to fill in the subject line otherwise I get the error message.

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited August 2012

    delete

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  • Marple
    Marple Member Posts: 19,143
    edited May 2012

    To a degree I care who last posts in a forum.  Not all the forums but most certainly the LE ones.

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  • jacksnana
    jacksnana Member Posts: 168
    edited May 2012

    I'm liking the changes you've made to the new format and your efforts to continue to try to please all of us is appreciated!  Maybe this has already been addressed somewhere else, but in my favorite topics I no longer see "NEW" for those posts that I haven't read.  Not a huge deal, but I liked that I could easily spot which ones I hadn't yet read. 

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  • jacksnana
    jacksnana Member Posts: 168
    edited May 2012

    Ooops!  When I go to BCO from my bookmarks it takes me directly to my favorite topics and it's there that I don't see the "NEW" posts... just clicked my favorite topics from the blue menu and they do show up there!

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  • voraciousreader
    voraciousreader Member Posts: 7,496
    edited May 2012

    Susieq... Definitely way to expensive. And I, too, would love to hear if they could recreate a desktop version that includes the old active topics site.



    Whether I a using a mobile or desk top or laptop, THERE IS TOO MUCH SCROLLING!



    Moderators continue to pass along our concern, but there has been no answer either way, whether or not the tech folks will make this IMPORTANT improvement.

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  • theBCavenger
    theBCavenger Member Posts: 313
    edited May 2012

    People on the some of the treads I frequent are not happy with new format, and neither am I. I rarely go to look at the active topic section, as the list is too loud and confusing to read... 3 gals just said the same thing in one of my favorite threads...

    Please send us all an update on the progress of fine tuning:) we'd all appreciate that.

    Thanks. 

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2012
    Working on that now!

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  • chrissyb
    chrissyb Member Posts: 16,818
    edited May 2012

    Hi Mods, can you tell us what has happened to the spead?  It is way slow and seems to get stuck when posting.  Thanks.

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  • Sue-61
    Sue-61 Member Posts: 599
    edited May 2012

    helllo Mods, I know you are working on this..........but I am unable to send a PM to a friend who I have been PM'ing for years as she is funny as heck.

    She is listed as a friend.

    Anyone else having this issue? I do have her personal email so I know she is not blocking me, the error messages reads that she is not accepting PMs at this time and the Mods (thank you) were able to PM her.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2012

    chrissy, hope it is back to normal now. 

     Sue, seemed like we may have resolved it by having the person make you a "friend"! 

    As for the active topics, starting next week, we will be working to get the active topics back to a table format! Thanks so much for your patience!

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  • Marple
    Marple Member Posts: 19,143
    edited May 2012

    Mods, you mean to say the person we PM has to have us listed as a friend?? 

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  • Marple
    Marple Member Posts: 19,143
    edited May 2012

    Btw, good news about Active Topics being changed.

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  • voraciousreader
    voraciousreader Member Posts: 7,496
    edited May 2012

    Thank you!

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  • Sue-61
    Sue-61 Member Posts: 599
    edited May 2012

    thak you

    seems all OK now w my PM buddy

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  • 1Athena1
    1Athena1 Member Posts: 6,696
    edited May 2012

    Great news about active topics! Thank you for listening to feedback.

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  • Moderators
    Moderators Member Posts: 25,912
    edited May 2012

    Marple, actually I don't think so. But in this case, yes. Was weird, indeed. Hopefully just a unique case. 

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  • chrissyb
    chrissyb Member Posts: 16,818
    edited May 2012

    Thanks Mods, the spead seems A-okay.

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  • dlb823
    dlb823 Member Posts: 9,430
    edited May 2012

    It would be helpful to have the total number of topics we're monitoring showing on our Favorites page, as it was on the previous format.  Seeing how many threads I have bookmarked motivates me to clean out the inactive ones.  Otherwise, my list tends to get overly long.   Deanna

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  • Marple
    Marple Member Posts: 19,143
    edited May 2012

    I'm not sure where to post this SO, I'll post it here.  A PM from spam.  Never had spam in a PM before.  So beware.

    Lymphedemanet is the user name.

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  • karen333
    karen333 Member Posts: 3,697
    edited June 2012

    Is there any way you can save a sent message  in a draft site, like you can on yahoo and hotmail.  I have absently not hit the submit button and totally lost a fairly long P.M.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2012

    dlb823, we added your suggestion to yesterday's list for the techs, thanks!

    Marple, spammers do occasionally try PMs too. The Report As Spam link on every message will take care of them, or (as you did), send us a PM.

    karen333, we're not aware of any plans to be able to save posts as drafts, but we'll forward the suggestion. If I'm writing a long post, I usually do it in a blank mail document or a text editor that I can paste from when it's done.

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  • Marple
    Marple Member Posts: 19,143
    edited June 2012

    Thx Mods.

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  • voraciousreader
    voraciousreader Member Posts: 7,496
    edited June 2012

    Moderators, anything to report from the tech people regarding the active topics?

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  • flannelette
    flannelette Member Posts: 984
    edited June 2012

    I\m not techincal-savvy, like many posters here, I just want to add I REALLY dislike this new format - it is very claustrophobic - I feel like the breastcancer.org has imploded and collapsed onto itself. it feels MUCH less friendly. I'm wondering if you only consulted tech people who have no breast cancer story to share, and who do not feel they'd like to be part of something warm. it was a mistake, "fixing" what it seems to me didn't need to be fixed. right now I'm typing letters 1/4 inch high. Why? I havbe to scroll for miles up & down. Like living in a fishbowl. who needs such gigantic tabs on the left indicating Active Forums etc. WAY too big and clumsy. sorry I can't  add any positive suggestions as I don't know much about computers - i jut feel you have taken something important - a close, warm, feeling, away.

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited June 2012

    OK, here is a technical question:

    I save my pictures in Picasa. With the old setup it was easy to copy a picture over here (involving a right click on the mouse, copy and then control V once I was on BCO. The other day I was trying to post a picture, and after three hours of trying and looking up information (I am not exaggerating the time), I found I had to copy over the whole URL number to post the picture, and then it comes in really little (look at page 368 of the 'Lets Post Our Daily Exercise' to view). When I play with the dimensions, I can make the picture bigger but it is all distorted. Any advice, or is that just the way it is?

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2012

    voraciousreader, we saw a new approach that didn't work because it didn't help with wanting to see more on a page without scrolling. They're still working on it.

    flannelette, groups of active members were consulted in usability testing as changes were planned, and again before they were launched. The tech team continues to learn from members posting on this thread, thank you!

    ruthbru, we'll look into an answer for you (seems your original picture was 144 x 144 pixels?) - off to play with Picasa!

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  • chrissyb
    chrissyb Member Posts: 16,818
    edited June 2012

    I have noticed that we can no longer use just copy/ paste. I often use word to compose a long post as there are some gremlins that sometimes eat a long post composed on BCO. I used to just copy/paste but now have to go through a whole lot of rigmarole to get that composition into BCO. Can the copy/paste be reactivated so save a whole lot of time and frustration? Thanks

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2012

    chrissyb, when you want to write a long post off the boards, try writing it in a blank email document, or in a basic text editor like TextEdit or WordPad. MS Word is known for picking up invisible formatting instructions from the original document, and including the code text when it's pasted.

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