Post your tech glitches, errors, issues, etc. here.

It's so sad to see how little traffic is now being posted on BCO. And even sadder to see how the "Active Topics" now have to list 5-6 days worth to show over 100 active threads. We are not fooled by that inflated number--only about 40 active posts per day.

As I navigate here today, it seems the load speed for pages has been faster. It only took two full months after the failure to launch on March 1 to speed things up? Now it's May 1 and we still have so many issues which are keeping people away. Still waiting for answers from the "leadership" here at BCO!!!!

I see in the latest Release Notes from Apr 29 that the following has supposedly been fixed in the last week:

April 29, 2022

Profile and community signatures

• Refined profile caching in the community discussion forum signatures to more quickly display profile updates to community signatures and improve site performance.
• Corrected inaccurate rendering of information saved to the profile, including:
  • Date format for year in treatment signature (ex. year was listed as 0002 instead of 2012).
  • Breast reconstruction types
  • Radiation treatment to another part of the body
  • Chemotherapy showing as "other" even when specified
  • Where cancer was found if other than your breast
• Ability to edit whether you've had genetic testing done

Educational content

• Improved SEO (Search Engine Optimization) to better help those in need find our resources.

When is BCO tech team going to make the posts readable by increasing font size and color so I can stop having to type in BOLD font!

Mods, I've scrolled past your original top of page post here so often, but it's so outdated!! Really, you list outdated browsers, and XP, Vista, 7, etc. as operating systems in use!!! Time to update your own posts after you fix the threads.

Sarah,

Your diagnosis and treatments were deleted as part of the profile correction. Guess they can’t be inaccurate if they aren’t there. 🤔

ceanna - It’s really sad.

slousha here!

In your new edition you have changed my DX for HER2 from positive to negative!

I was HER2+

My diagnosis and other information is correct. Yea!I'm getting use to the navigation, although would like less clicks to logout.

I'm still having issues with the search. Is there a search tutorial? For example, when I search for survivorship, it brings back lots if topics that probably contain the word survivorship. How do I just find information about it?

Beesie, thank you for reiterating the mission of BCO and how they have failed to keep their promise. We seem to lack any real leadership and accountability from BCO. How can over 2 months go by and tech updates go from bad to worse.

I'm sorry to hear the latest corrections/release still have the site displaying member's diagnosis lines wrong. I have not touched my diagnosis line during this fiasco to try to correct it when it was displaying incorrectly, and now it is again correct--for the moment.

There are a lot of posting, typing errors that occur since March 1. I've noticed I cannot highlight a sentence and hit delete. It only deletes one letter of the sentence instead. Same with bolding any text. Instead of being able to highlight and bold a word or sentence, you have to hit the "B" bold before you start to type. I continue to try to remember to click on bold before I type so I can read the text as I type and it is readable to all when it posts. Perhaps all of us can click bold before we type until BCO tech team makes the change to a readable font size and color.

As to the spacing issue, Beesie, my guess would be that the coding used only allows one space between sentences and automatically changes your entry. I see that your entry has one space after each period, but not the two you probably typed. The new standard for research documents and writing style guides is to place only one space after the period. This is a change from the style you and I probably learned when we learned to type. I think this happened to decrease the size of data files because an extra space counts. Try typing after you click on Bold and your text will be easier to see and read.

Have a good day everyone!

Mods, I would implore you to prioritize the necessary fixes to our diagnosis and profiles. It is really making it difficult to provide and get solid advice as key information (such HER2+ becoming HER2- as noted above) is incorrect. I badly need to update my profile as I am on my third chemo since I last provided an update but am not going to touch anything with all these issues. Not that it really matters as all chemotherapy regimens are showing as “other” regardless of whether it’s a standard treatment or not.

I understand there are many issues to address and that you are working hard to fix things but, at the moment, it seems like the approach has been a bit random. Given the time it is taking to address all the issues it might be time for a more strategic approach. It might give members some comfort if they knew what was being worked on rather than a list of what was supposedly rectified. Just a suggestion.

🤣🤣🤣

Except we don’t ask Mom for advice, only Cheetos and grilled cheese sandwiches!

I would like to echo sadiesservant's plea to fix the issue with the dx & tx siglines.

In the past month I have spent considerable time in other msg boards, fb etc and none of those forums have the capacity to have public siglines. I would suggest that this is one of the strengths of BCO & should be bumped to a high priority. On fb groups for example, the conversations are disjointed because we have no way of knowing about people's markers or what tx they've already tried. People reply when they're at a different stage/different cancer/different treatment & it's often totally unhelpful.

This is one of the things that BCO did well. I know many of us would scroll through other people's siglines to see how long they've been at it, what they've tried etc. It provides knowledge and a basis on which to have deep, meaningful conversations.

Pls fix it.

It’s been over 2 months since your tech team broke the user profile when they expanded it. Given our profiles are a big part of your new content management system, I’m surprised they broke it so spectacularly.

Please stop claiming it’s too complex. You need to hire better tech people.

For example, you stated in your release notes that you corrected the year format. After 2 months??? I saw you broke the dates as soon as I opened my profile in early March. You break the dates by using the wrong data type or format. It doesn’t take another month and a half to fix (even with having other issues). I’ve worked for multiple clients who had different ways to display dates especially in different languages (French vs English). Not hard

I still have not received an answer on why the site was so dramatically changed?? Why was it necessary, what did you want to accomplish? Now, that you see the site is a complete failure why don't you return to what was working so beautifully ? Donate, no way, not until I feel you have returned this once thriving website to what it was.

Actual glitches are in bold. Other text is commentary and hope for a better future state.

I suspect one of the challenges in "fixing" this site is retaining old data fields on at least a dozen years of past (happily living in survivorship), and unfortunately, many "passed" users. In order to maintain the integrity of the old posts, the new data fields must be able to translate the older posts. The rich history of the community is one of the things I really appreciate. That said, posts with no activity in several years are fairly frequently commented upon, with the topic being stale and a lot of the original posters having moved on. Retaining the active state of thousands of old posts creates constraints in new development. Kind of like renovating a house in a protected historical district. The rules around what can and cannot be done are probably given by a historical board that doesn't really understand the impact of all their decisions. The house is full of surprises akin to knob and tube wiring, hidden leaks, mold, and things that cannot be repaired because there are no replacement parts to be had.

I have a hunch they are trying to update their current entry fields with mapping to old fields, and mistakes are being made. I don't think we have 19 year old coders, but I do think we've likely got coders working in a system they had nothing to do with creating that is poorly documented (very common issue) and the new developers cannot be aware of every line of band-aid code that was written in many years ago.

I have a feeling that the developers feel like they are bailing out old leaky boats. One patch is made, and another leak is sprung in an old patch.

Yesterday, I was waiting on my daughter to graduate. I was on my iPhone SE using software 15.4.1 (most current) using built in Safari. Was using cellular data. I typed a lengthy post, pushed submit, and thought it went through. I started typing another post, and wanted to insert a photo, I went out of the site to look at my camera roll, and went back to Safari, and I had been logged out. This meant my draft post was gone. And when I looked, the prior post I thought I'd submitted was not there. Of course, at that time, I gave up.

The community search function is very odd. I've been searching the community pages for cold capping, and many times I will have a search result that brings me to something like page 132 of 375. Not one of the 10 threads returned have any reference to cold capping. I suspect it's in a preceding or following page, but not in the returned result. Also, I don't seem to have the ability to search a single long thread. The search spans the entire community.

I'd also like to comment about the inclusivity aspect of the site as it is today. Does inclusive mean that the first page has a photo of Black women encircled by the tumor shape? I don't see any other indications of improved inclusion. I'm personally feeling a bit alienated every time I log in and the site tells me it doesn't have enough information about how I browse the site to provide me recommendations. My profile is complete. There don't seem to be any cookies that keep me from seeing the same pop ups over and over about the site being a work in process. As many hours as I spend here, I think you should know enough about me to not show me either of those messages.

I know that the site building and repairing are a priority, but I've now done enough reading that I'm able to spot gaps and holes in the informational site. I think having the ability for users to report incomplete or inaccurate information would be vital in maintaining the currency of the site. For example, your description of Luminal B cancer is incomplete. Although certain classification of Luminal A vs. Luminal B is usually confirmed via genomic testing, the hallmarks are high grade HR+ tumors with high recurrence scores. Many display loss of ER or PR or have lower levels of those hormones. When I was going through your pathology guide and website, I was falsely thinking I wasn't Luminal B based on your description, since I'm HER2-. Many Luminal B cancers are HER2-, and they now have a worse prognosis than HER2+ since we have such good treatments for HER2+. I would expect these changes to be coordinated back through your medical advisors, but I think these sorts of distinctions should be accurate if you wish to be a go to site for women diagnosed with breast cancer.

I know this post goes way past a tech glitches post, but really, it's all related.

Big shout out to you mods! My chemotherapy treatments are now showing! 👍🏻 I may be brave enough to attempt to update my very long list of treatments. 😁

SarahMaude may have well described the problem, but what I don't understand is related to things Beesie said earlier. If 4 years of planning and consulting went into this, along with payments of hundreds of thousands of dollars to these companies, why on earth weren't the problems SarahMaude notes caught/anticipated/tested before the failed launch? 4 years and hundreds of thousands of dollars to people who are supposedly professionals and know what they are doing? Yet none of them seemed to have any idea that what's sounding like a fairly routine issue when working on an older system would happen. Something just doesn't add up here.

The data source isn't quite intact. I ended up looking at posts from a member who hasn't posted in a long time. In her final thread, she had links to other topics she had created to help tell her story. Well, not all of the links worked. Some of her threads were deleted. They were not political threads.

When migrating from one data storage system to another. It's very easy to just compare the row counts of the tables to be sure you got all the records.

I'm not saying the migration is easy, but don't use the complexity as an excuse when you fail to be mindful.