Post your tech glitches, errors, issues, etc. here.

All the empty promises from BCO, and only from the Mods and not BCO leadership. Ugh! Over 7 weeks into this fiasco and still a growing list of problems. The word "deliverables" comes to mind. In the business world and in any public organization, gathering data, working with customers, planning for change, leadership during all these stages, and then developing timelines, goals and deadlines, engaging a team, product development, testing, and, finally, following through and evaluating the finished product are essential to stay in business. BCO is taking no responsibility for their failure to gather user input, plan, develop, and test before imposing this on us. It's like they want to build the plane while flying it, and now since they started talking about replatforming, they want us to jump to another dysfunction in-flight plane building project!! That has not worked, and members and new people praying for help find instead, a non-functional mess.

I, too, remember when I joined years ago, the discussion boards were very active. Many days (24 hour period, not the current 5-6 days that now only generate around 100 total active threads) there were over 200-300 active threads daily, and it was hard to keep up with the traffic. With each attempt by BCO to "update" these boards and push people toward their medical content pages (the Learn side), membership is continuing to drop off and traffic is way down here. Maybe their ultimate goal is to drive us who want to hold them accountable away, but since they use our traffic stats in their glossy promotion pieces to their big donors, it appears they still need us. Kind of like the first part of the story of Cinderella--we can use the poor step-child, but we don't have to treat them well! I have long felt used here by the BCO desire to use our traffic data, online connection hours, their desire to collect our diagnosis information, our profiles, and our signing up for "recommendations." I won't ever sign up to upload my medical records, fill out my profile and recommendations, and have over the years eliminated much of my diagnosis lines, but, now with this dysfunction, much of my diagnosis line has magically reappeared, and I have not be successful in correcting that--I suppose I have to wait for the long promised fix before I can limit what diagnosis info I post.

It all boils down to BCO feeding potential and big donors the notion that BCO is the best, the most useful, the most beneficial place for BC information and help. They want that reputation to be from the "Learn" side of BCO and not the discussion boards. It's where they put their money and their premature tooting the horn of the "fresh, now look" of the redesigned BCO website. These discussion boards came as an afterthought. Such disrespect for the BCO "community."

Still waiting for acknowledgement by Wohl and Hollingsworth of the failure of the premature March 1 launch of a redesign no one here had input in or testing of before then. There has been no "deliverables" other that members leaving, endless frustrations with non-working site and features, and a few pats on our heads for "helping" them identify problems--problems created by the lack of planning and tech expertise. We get it! We aren't your big donors, only a voice to help newcomers on the site and to build relationships with others here, but we still deserve more than what we're having to put up with to remain here to help others.

Same, buh bye!

I just had an issue logging in and my computer said the site was "not secure". Do not know if it is an issue or something going on but have not had that issue before.

Mods,

Your tech team replaced the expired certificate from a valid certificate authority with a self-signed certificate. The new certificate while valid is not "trusted". Is this temporary until a valid one can be installed? A self-signed certificate is not a best practice.

You still think we should trust you with any of our data?

AAARRRGGGHHHH!!!! I just tried to update my profile to delete some of the diagnostic information because ITS NOT SAFE HERE. No matter how many times I hit EDIT, I can't get rid of stuff. Why the eff does it list brain mets? I've never had mets!!! And I can't change it! What the hell is going on??!!!

I didn't see that option. I'll check again. Thanks.

Hi webfolk,

I want to update my personal information by adding a change in treatment. When I tried to do so, I could not find any of my previous information - dx, treatment to date, etc., entered before your new website launched. Instead, site has just some pieces of information about my history, and it indicates not complete. When I try to complete it, info doesnt "take" after hitting update, so that next day, newly added info is not there. Also my choices under various categories are weird. E.g., my first cancer is DCIS, but then questionsabout where cancer has metasized (nowhere then, but no option for nowhere on your list)) or questions about lymph nodes removed begins with 1 (none removed ). It is as if because I later had other diagnoses that included lymph node removal, and metastases, the questions selected by BC website presume those later questions apply to the DCIS. I tried to fix the info today on my Android phone, after being unable to do so on my Ipad. I have the latest operating systems on each. Can you tell me where my info is and what might be going awry?

PS. Aha. Now that I posted my problem Ican see that you have my current information from previous website without the very latest changes I have tried to add. Can you fix the website so one can see what is already in ones personal dx, treatment hx?

OK. You may also know that if you put in metastatic breast cancer, indicates missing diagnosis, questions try to ask about breast tumour size, only allows for 1 site for metastases ( e.g. i have it in lymph nodes and bones), cannot enter percentage positive for ER, PR, and that genomic testing options do not include all but system chooses one from your list only(I had mine done at Tempus). At least need NA and other options!

Is there a daily or weekly list of fixes that can be reviewed?

My diagnosis is not showing and the system won't let me update, along with my chemotherapy showing as "other" when after changing it

I can add/edit/delete diagnoses now but for treatments section, even though I have a whole bunch showing when I post, when I go to to the profile, none of them show; so I cannot edit them or change whether they're public...all I can do is add new ones. It's been like this for me since the change.

Well, let's see what shows up since I have deleted everything but my name and email, both private. Oh, and I noticed that when I still had the diagnosis of invasive lobular listed, the recommendation I got from BCO was an article on ductal. If the threads weren't so damn slow, I'd go to each one and warn the new members to NOT put in ANY information.

Edited to add that it seems impossible to get rid of the surgery and radiation information, although it's no longer in my profile.