Post your tech glitches, errors, issues, etc. here.

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  • IllinoisLady
    IllinoisLady
    edited September 2016

    I do find it extremely frustrating as I don't have any other device save for my desk-top and something I meant early on ( apparently just about the time this "problem" occurred ) actually went onto other threads that I use and I've since had to go back and delete them off. I hope this doesn't take much longer.

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  • IllinoisLady
    IllinoisLady
    edited September 2016

    Maybe we will have to use the other thread till ours is repaired ??????

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  • ruthbru
    ruthbru
    edited September 2016

    Probably NOT a good idea, Illinois

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  • Moderators
    Moderators
    edited September 2016

    Should all be fine now. It appeared to be an issue with some of the content that a member embedded in one of their posts. Specifically, there seems to be an iframe from the New Yorker that was getting in the way.

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  • IllinoisLady
    IllinoisLady
    edited September 2016

    Big thanks to you Moderators. I was teasing about using the other thread. Sure glad we can go home again.

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  • seq24
    seq24
    edited September 2016

    I'm getting a little confused here. Is the problem fixed as far as having to reset the password with every log in that I originally posted about?

    Thanks.

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  • Moderators
    Moderators
    edited September 2016

    Seq -- we're still working on a solution for you. Can you tell us what phone you have?

    Hydranne -- can you also tell us the type of phone you're trying to access from?

    Thanks!

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  • seq24
    seq24
    edited September 2016

    I don't use this site on my phone, only from my laptop. The site requires me to reset the password every time I sign out or restart the computer.

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  • Kattysmith
    Kattysmith
    edited October 2016

    Hi Mods,

    I'm having the same problem that seq24 posted about on 9/30, only it's from my home computer, not a laptop. I have to reset my password every single time I log in -very frustrating! I don't have this problem with any other site; it saves and automatically fills in my username / password. Only my husband and I use the computer. Windows 7 / Google Chrome

    Thanks!

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  • seq24
    seq24
    edited October 2016

    Kattysmith--yes this is surely annoying!!!!! I'm almost to the point of avoiding this site because it is such a pain to have to reset the password EVERY SINGLE TIME!! Hope the issue is resolved soon!

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  • Moderators
    Moderators
    edited October 2016

    So frustrating, indeed. Reporting it! Keep please sending us what browser and operating systems you are using when you have a problem. Thanks!

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  • seq24
    seq24
    edited October 2016

    Windows 10, Google Chrome

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  • kareenie
    kareenie
    edited October 2016

    I have same problem. But if i sign in every 24 hours it sometimes stays signed in. Butif longer i have to reset the password. Android phone.

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  • Kattysmith
    Kattysmith
    edited November 2016

    Still having the same issue.

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  • seq24
    seq24
    edited November 2016

    Me too!!!!!!!

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  • kareenie
    kareenie
    edited November 2016

    Me too.

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  • exbrnxgrl
    exbrnxgrl
    edited November 2016

    I know that this has been brought up before, but it seems to me as if it should be an easy fix. I regularly and zealously report spam. My reward for this is 3 emails generated to me for each spam posting I report. I reported 6 this morning and will, by the time they're permanently removed, have received 18 emails regarding the status of these posts. I trust you mods, and do not need or want notification of each step of the removal process. Please make it stop!

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  • Moderators
    Moderators
    edited November 2016

    exbrnxgrl, thank you so much for taking care of our community! We know those automated emails are annoying, and we want to get rid of them too, but this is something that has to be done by the tech team... Please give us some time. Thank you for your patience!

    The Mods

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  • mike3121
    mike3121
    edited November 2016

    What's with the "waiting for test results." posted about 20 times.

    Mike W.

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  • MinusTwo
    MinusTwo
    edited November 2016

    Mike - the spammers are really active tonight I guess. They seem to be erasing as fast as they can.

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  • Moderators
    Moderators
    edited November 2016

    Hi everyone, Thanks again to all those who are reporting all those nasty spammers and helping to keep the forums clean.

    The Mods

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  • MinusTwo
    MinusTwo
    edited November 2016

    Mods - you might want to take a look at this new thread that was started about hacking & spam.

    https://community.breastcancer.org/forum/93/topics...

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  • Anonymous
    Anonymous
    edited December 2016
    Mods whats up with these three (links to) posts made by the Moderators all about 5 hours ago? I cant see any messages in them.

    https://community.breastcancer.org/forum/135/topics/851392?page=1#post_4868388

    https://community.breastcancer.org/forum/90/topics/851390?page=1#post_4868386

    https://community.breastcancer.org/forum/114/topics/851391?page=1#post_4868387
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  • Mominator
    Mominator
    edited January 2017

    Mods, could you add an "are you sure" step to the "Remove from My Favorite Topics" link?

    I have a small screen on my phone, and I often hit the "Remove from My Favorite Topics" when I am scrolling. A favorite topic will disappear and I then have to figure out what's missing. It's worse if I didn't notice when it happen.

    I have noticed other folks will say "sorry, a topic disappeared from my favorites list. That's why I haven't posted in a while."  

    Thank you

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  • Moderators
    Moderators
    edited January 2017

    Great idea Mominator! Thanks! By the way, Musical, not sure if we got back to you or not, but those links are to a video of a member who ran a campaign for us.


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  • Anonymous
    Anonymous
    edited January 2017

    Hi Mods, No you didn't get back until now. That's OK it's holiday time. Here's the only thing I see when I click on any of those links which go to an empty post by you Mods. Can I ask, what is supposed to appear in the body of your posts? Links to outside video hosts or an embedded video link to something like such as youtube?

    image

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  • Moderators
    Moderators
    edited January 2017

    Hi Musical! This is what the post shows:

    image

    And here is the link to the YouTube video in case you still can't see it: https://www.youtube.com/watch?v=UZgiuIJvMWM&feature=youtu.be


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  • Anonymous
    Anonymous
    edited January 2017
    Thanks Mods. With just youtube embedded with no actual text link explains why I see nothing - It means my blockers are working as intended (squash google on 3rd party sites) :-)
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  • ceanna
    ceanna
    edited January 2017

    I've been noticing for some weeks that when I click on threads from my "favorite topics" list to go to unread messages that it takes me past the last comment I read. Sometimes it's one or two comments past where I last read, but most of the time it's just takes me to the end of the first comment I haven't read (often directly to the diagnosis section, not the beginning of the comment)--annoying when the comment is long so I have to scroll back up to begin to read it. Why does it no longer link to the beginning of the first comment I haven't read?

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  • MelissaDallas
    MelissaDallas
    edited January 2017

    Me too Ceanna. It stops you too low on the page, past the text.

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