Post your tech glitches, errors, issues, etc. here.

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  • magiclight
    magiclight
    edited June 2016

    Unable to get rid of empty space on L using the arrows. However, If I minimize the screen the blank space is eliminated but that is not a solution.

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  • Moderators
    Moderators
    edited June 2016

    Magiclight-

    Can you elaborate a bit? Not sure what you mean by empty space on L.

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  • magiclight
    magiclight
    edited June 2016

    Mods: Below the discussion board topics etc on top L and then the 'help with abbreviations' section, my screen below that is blank. I do not find it a problem.

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  • Moderators
    Moderators
    edited June 2016

    Sorry for the delayed reply! So, honestly, under the Help with Abbreviations is a banner. Do you have an ad block activated? If so, that may be the cause for the space.


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  • magiclight
    magiclight
    edited June 2016

    I have an ad for 'survivor stories'

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  • Anonymous
    Anonymous
    edited June 2016
    Moderators can I ask if there's a possibility to instantiate post numbers for each post in threads. It's something I find handy when threads become long.

    Thanks.
    Edit: sorry wrong thread. You can move this Mods if you want.
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  • Moderators
    Moderators
    edited June 2016

    Musical-

    That's a great suggestion! We can bring it to our tech team to see what they say.

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  • Anonymous
    Anonymous
    edited June 2016
    Mods - Thanks.
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  • magiclight
    magiclight
    edited June 2016

    When I click on either a specific active or favorite topic, the topic opens to a random location. Is there any way it will open to the latest post?

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  • Moderators
    Moderators
    edited June 2016

    Hi magiclight -- the reason it's opening to a "random" location is because it's taking you to the last post you read on that thread. So, if you haven't visited the thread in a while, there may be numerous posts after the last post you read. So everything after the post you are taken to should be a new post.

    We hope this helps!

    --The Mods

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  • magiclight
    magiclight
    edited June 2016

    thanks, now I know.

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  • ChiSandy
    ChiSandy
    edited July 2016

    I've been posting since Oct. 2015, and made much of my profile (incl. treatments, diagnoses, etc.) public. At the time I wasn't sure what methodology had been used to determine my HER2- status so I chose FISH. I have since learned from my path reports that it was indeed IHC--yet I can't find anywhere to edit that! Any way I can be steered to a link or page that'll let me do that, or is that inaccuracy chiseled in stone?

    Also, under “amount of cancer found in nodes," why is there a “don't know" and “prefer not to say," but no “none?" I do know I'm node-neg. and I certainly don't mind saying!

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  • Traveltext
    Traveltext
    edited July 2016

    Reporting a bug.

    Homepage URL is not updating here:

    https://community.breastcancer.org/settings

    Changes are not being included on posts.


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  • gerrib
    gerrib
    edited August 2016

    Moderators, how do I put a signature statement above my diagnoses and treatments, like the ones in light grey in the posts above?

    Also is I don't see that pleomorphic ilc is an option for my diagnosis.

    Thanks for the great work you do.

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  • BarredOwl
    BarredOwl
    edited August 2016

    Hi gerrib:

    At the far upper right of this screen, click on "My Profile".

    At the far right, you'll see the "Personal Info" tab. Click on it to bring it to the front.

    Now in the Note, the underlined word "Settings" (which is blue on your screen) is a live link. Click on "Settings."

    Scroll down to find "signature" (just above Email Notifications), type in what you want, and make the setting public.

    image


    BarredOwl

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  • Moderators
    Moderators
    edited August 2016

    BarredOwl, thanks for helping out gerrib!!


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  • gerrib
    gerrib
    edited August 2016

    Thanks Barred Owl

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  • seq24
    seq24
    edited September 2016

    I've been having a problem with logging in to this site since I have joined a couple months ago. I am required to reset my password every time I long out or restart my computer. If I log in using the current password I get the message that "login failed, try again". I am to the point that every day I just reset the password without trying to even log in. Do you have a solution to this?

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  • Moderators
    Moderators
    edited September 2016

    seq24, could you tell us what kind of computer you use, which operating system, and which browser?

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  • seq24
    seq24
    edited September 2016

    I have a Dell inspiron laptop, I use Windows 10 and use google chrome browser. I have the same problem when trying to login to this site on my phone. I am fairly tech savvy and have tried everything I can think of to solve this problem.

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  • seq24
    seq24
    edited September 2016

    Just tried logging in using Explorer. Same problem.

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  • Moderators
    Moderators
    edited September 2016

    Okay, seq24, we'll bring that to the attention of our tech team! Sorry for this inconvenience!


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  • kareenie
    kareenie
    edited September 2016

    Mods i have the exact same problem. Usually logging in on android phone. If i check site daily sometimes it will stay logged for several days.

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  • nihahi
    nihahi
    edited September 2016

    Second day in a row, the "topics" don't automatically refresh. No indication of new postings.......

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  • IllinoisLady
    IllinoisLady
    edited September 2016

    Nihahi, I had that going on for months, never resolved. Sigh !!!!!

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  • Moderators
    Moderators
    edited September 2016

    So frustrating for us as well! Our apologies. They are trying to get to the bottom of it.


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  • nihahi
    nihahi
    edited September 2016

    It is rather suspicious that the two political interest threads, that are hidden by the mods, because they don't think there is any connection to politics, policy and women's health) are the only threads that suddenly cannot be "posted on" from anything other than a phone........


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  • IllinoisLady
    IllinoisLady
    edited September 2016

    yes

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  • IllinoisLady
    IllinoisLady
    edited September 2016

    Well, that is interesting. I just typed yet --- rather than test and hit submit and it went thru. I hope this means that we can all post once again.

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  • nihahi
    nihahi
    edited September 2016

    Correction......it appears that only the liberal leaning thread is "unaccessible".....the alt right/conservative one works just fine!!!!!!

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