Post your tech glitches, errors, issues, etc. here.

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited February 2016

    Well, they have resolved themselves on their own without me doing anything at all.....that is why I am puzzled!

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  • Moderators
    Moderators Member Posts: 25,912
    edited February 2016

    Hmm interesting -- perhaps your browser did an automatic update which cleared everything out for you? Regardless, glad it's working!


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  • leggo
    leggo Member Posts: 3,293
    edited February 2016

    Hi Mods. I'm a shameful editor because I'm usually posting from my phone and that predictive text always gets the better of me, yet I'm too lazy to type it out so I keep it on....lol. Consequently, I'm always hitting the delete button by mistake. What happened to the confirmation prompt before a message gets deleted? It disappeared. Is it gone for good?

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  • Moderators
    Moderators Member Posts: 25,912
    edited February 2016

    hi leggo. Testing.

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  • Moderators
    Moderators Member Posts: 25,912
    edited February 2016

    Hi Leggo -- we were unaware it disappeared -- Just tested with the above post to see what's up!

    We'll pass this along to the tech team to see if we can get the Are You Sure? prompt back.

    thanks!

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  • Moderators
    Moderators Member Posts: 25,912
    edited February 2016

    Hi Leggo -- we were unaware it disappeared -- Just tested with the above posts to see what's up!

    We'll pass this along to the tech team to see if we can get the Are You Sure? prompt back.

    thanks!
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  • leggo
    leggo Member Posts: 3,293
    edited February 2016

    Thank you. Not a big deal in the grand scheme of things. I'm unsure if it's just an android thing. Haven't used a pc in forever.

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  • Moderators
    Moderators Member Posts: 25,912
    edited February 2016

    Thanks Leggo -- We confirmed it also is missing when using a PC. We'll let you know when/if this gets fixed!

    --The Mods

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2016

    Leggo -- Our tech team has fixed this issue! You should now receive an "Are You Sure?" prompt when deleting a post.

    Let us know if you have any other issues!

    --The Mods

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  • leggo
    leggo Member Posts: 3,293
    edited March 2016

    Thank you Mods!

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  • GG27
    GG27 Member Posts: 2,128
    edited March 2016

    I have been having an issue the last few days. I will click on a page & it comes up, then it flips up higher on the page & back down very quickly. It doesn't seem to do this on any other website. I have tried rebooting my browser. I am on Firefox on a Mac laptop. Thanks GG

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2016

    Dear GG27, We will check it out. The Mods

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  • kathindc
    kathindc Member Posts: 2,042
    edited March 2016

    Mods, I have that problem to a greater extent on my iPad than my Mac. It seems to happen to me when the page that is loading has a lot of pictures on it.

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  • GG27
    GG27 Member Posts: 2,128
    edited March 2016

    Still having this problem, any solutions yet? Not sure that I've changed anything on my end, but willing to try. Have rebooted both, they are both up to date. It's happening on both Ipad & mac laptop, it's so annoying. Thanks! GG

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  • Mominator
    Mominator Member Posts: 1,575
    edited March 2016

    Dear Moderators,

    I find that the Add to/Remove from My Favorite Topics toggle is very close to the Back to top/Jump to bottom links. It doesn't take much to hit the remove link, especially when view the topic from a phone.

    Is it possible to move the Add to/Remove from My Favorite Topics toggle maybe to the right side of the page, leaving the Back to top/Jump to bottom links on the left, alone? That way those of us viewing on small screens are less likely to accidently drop our favorite topics off our favorites list.

    Thank you,

    Mominator

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2016

    GG-

    We haven't heard back yet, but we'll follow up in the morning!

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2016

    Mominator-

    That's a great suggestion, we'll pass it along!

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  • GG27
    GG27 Member Posts: 2,128
    edited March 2016

    Thank you Mods, I appreciate it. I just tried Chrome as well & it does it too. :( GG

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  • ksusan
    ksusan Member Posts: 4,505
    edited March 2016

    Moderator posts aren't showing as new posts for me (i.e., in a thread with a new post count of 0, I will see a post you made 3 hours ago when I was offline).

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2016

    Dear ksusan, We did report this, Thanks. The MOds

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  • Mominator
    Mominator Member Posts: 1,575
    edited March 2016

    Dear Moderators,

    Similar to the that (Add to/Remove from My Favorite Topics toggle is very close to the Back to top/Jump to bottom links), the report this post link is very close to the member name link. Maybe that could be moved as well?

    It doesn't take much to hit the wrong button, especially when viewing the topic from a phone.

    I've been startled a few times when I've wanted to learn more about a member and I've hit the report this post button instead

    At least there is a warning on the report post link, maybe we could add a warning on the drop from favorites link.

    Thanks for fixing the losing posts problem.

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2016

    We'll pass this suggestion too! Thank you!

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  • Mominator
    Mominator Member Posts: 1,575
    edited April 2016

    Hello Mods,

    A big Thank You to you and your tech team for moving "jump to top/bottom" away from the "add/remove from my favorite topics" buttons. Similar "report this post" was moved away from the the member name.

    I really appreciate those changes and I bet this will prevent so many of us from pushing the wrong buttons!

    😍 😘

    Mominator

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2016

    Hi Mominator,

    We were just about to notify you of the change! We're glad we could help and thank you for this great suggestion!

    --The Mods

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2016

    Great suggestion Mominator!!

    I can't even count the number of times I've removed a favorite thread by clicking on the wrong link.

    Thank you mods!

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  • gerrib
    gerrib Member Posts: 163
    edited April 2016

    Hello

    I am wanting to make my BC public profile more sensible. Should I make the first or second diagnosis top of the list? I can't seem to work out how to put in radiation which I had after the lumpectomy in 2012. I was on Tamoxifen for 4 years after my first diagnosis and now I am on Arimidex, but the order in my public profile is wrong. Is it possible to put the % Er+ in as with my recent ILC diagnosis. The ILC tumour was only 30% Er +


    Thanks

    Gerri

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2016

    Hi Gerri,

    Thanks for reaching out! Here are some answers for you:

    • Your diagnoses will automatically be listed according to diagnosis date from top to bottom (first diagnosis at the top).
    • Radiation therapy should be an option under your My Treatments tab -- let us know if you're having trouble finding it.
    • You can add dates to your hormonal therapy so that it's chronologically accurate.
    • Unfortunately, at this time, there's no way to add the % of hormonal receptors -- but it's a good idea and one we'll consider!

    Let us know if you have more questions or need anything else!

    --The Mods

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  • kareenie
    kareenie Member Posts: 339
    edited April 2016

    Just a suggestion . When we have these massive spam attacks, it would be nice to have button "report member" so that all their posts are reported at once because they are obviously all spam. Rather than have to click on all 34 or all 19 posts individually to report each one.

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  • badger
    badger Member Posts: 34,614
    edited April 2016

    kareenie, great suggestion. I've reported 80+ spam posts since Sat morning.

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  • Rockym
    Rockym Member Posts: 1,261
    edited April 2016

    The last post in the thread "Here's what cheezed me off today." keeps showing up in my favorites as a new post even after I have looked at it and closed out. I have deleted the thread from my favorites and then added it back in, but the same thing keeps happening. Is there a way to have this last post not show as new anymore?

    Thanks!

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