Post your tech glitches, errors, issues, etc. here.

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  • susan_02143
    susan_02143 Member Posts: 7,209
    edited June 2014

    Ugh. So the latest "fix" is actually annoying. I am now logged off randomly [every 4 hrs or so?,] which is not a big deal. When I am logged off, all the unread messages are "cleared" which when combined with being logged off randomly is just plain annoying. Log me off all you want, but if I haven't read all the posts in a thread, the NEW should stay active until I have read it. I have mentioned this before in this thread, the NEW part that is, but my solution was to stay logged in as much as possible. Now, that isn't an option, I need to complain again.

    *susan*

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  • SharonDe
    SharonDe Member Posts: 222
    edited June 2014

    Favorites aren't updating, even after I log off and log on ...

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    sigh.....similar problems here. Yes, the site is moving faster, but apparently can no longer keep up with postings. Like the others, I no longer get the indication there are "unread" messages in my "favourites", nor does the active thread indicate who posted last on the thread. Frustrating.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    The team is busy working on these new glitches! We'll keep you posted as we learn more (and/or you'll suddenly see things working as they should again).

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Should be okay now!! Thanks for your patience, as always 

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited June 2014

    Mods - what happened to 'preview'?  I tried on two thread w/no luck.  Started a post, selected preview so I could check a previous page before completing, message says in both cases "this page doesn't exist". 

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Hi MinusTwo, we'lll check on the Preview situation, and see what's up. Might not have an answer before next week, but we'll let you know!

    • The Mods

    p.s. That was interesting: when I tried to Preview the first time with this post I saw the same error you did, but the second time around it went through. Updates when we have 'em, thanks for the alert!

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  • eric95us
    eric95us Member Posts: 2,845
    edited June 2014

    The Male Breast Cancer forum has no recent post showing in the "main window".

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Thanks Eric -- we noticed this too. We have passed it along to our tech team. Thanks!

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    I keep receiving this when I click on Active Topics, so you may too. Just posting to let you all know we are aware of the problem. Our apologies!

    All Topics → Active Topics

    Active Topics

    The Discussion Boards experienced a technical issue from which it could not recover.

    System administrators have been notified of this problem and will work hard to make sure it does not happen again.

    Meanwhile, you may be able to continue to use other areas of our site.

    We apologize for the inconvenience.

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited June 2014

    Couldn't use preview just now.  Said page was un-available or missing.  Interesting.

    Jackie

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Okay, thanks, Jackie. Seems some weird glitches keep coming and going. We're keeping track!

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    My Favorite Topics

    The Discussion Boards experienced a technical issue from which it could not recover.

    System administrators have been notified of this problem and will work hard to make sure it does not happen again.

    Meanwhile, you may be able to continue to use other areas of our site.

    We apologize for the inconvenience

    .....................................

    I'm still getting this message....also shows up on the dashboard.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Thanks nihahi! This is on our list for the tech team when they're back after the weekend. 

    • The Mods

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    Well....the tech team must be "moonlighting"....it all seems to be fine now!

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  • nihahi
    nihahi Member Posts: 3,841
    edited June 2014

    spoke too soon.....after going through about 4 pages of "active topics".....got the message again re: technical issue.

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  • Beatmon
    Beatmon Member Posts: 1,562
    edited June 2014

    active topics is really acting outing...

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Good to know it's working okay sometimes. It's firmly on the tech list with hope for all-the-time functioning!

    • The Mods

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  • Marple
    Marple Member Posts: 19,143
    edited June 2014

     I guess the tech team has their hand full this morning.  Go team go.  Winking
     

    All Topics     →       Active Topics

            

    Active Topics

    The Discussion Boards experienced a technical issue from which it could not recover.

    System administrators have been notified of this problem and will work hard to make sure it does not happen again.

    Meanwhile, you may be able to continue to use other areas of our site.

    We apologize for the inconvenience.

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  • Marple
    Marple Member Posts: 19,143
    edited June 2014


    Active Topics is working once again. 

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited June 2014

    submitted a post and this came up:

    The page you were looking for doesn't exist.

    You may have mistyped the address or the page may have moved.


     

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Hi ruthbru, 

    Yes, another glitch! We will report it to our tech team. They are currently working on a bunch of fixes. Please try again, as the glitches seem to come and go. 

    Our apologies, 

    The Mods

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited June 2014

    Mods - this is the same message that was displayed when I tried to use preview & view other pages before submitting.  Still getting that message today.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Thanks for letting us know, MinusTwo. We'll add it to the list for the tech team! 

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited June 2014

    Mods - this has been true since the upgrade & reported before so I hope it's made it's way further up the list.  Thanks for answering.

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Yes, it did! Just like to add it again so they know it remains. They are also quite frustrated 

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  • leggo
    leggo Member Posts: 3,293
    edited June 2014

    What does the "currently unavailable" mean in this CTCA topic? All the posts are there. Weird.

    image

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  • Moderators
    Moderators Member Posts: 25,912
    edited June 2014

    Thanks for pointing this out, leggo. We'll report it to our tech team.

    -The Mods

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited June 2014

    Hi Mods,

    In addition to being a bit ( not too badly though ) on the slow side lately, today I can't jump to the last page of postings on one of the threads in my favorites.  I hope you have a quick fix for this.  thanks in advance.

    Jackie

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  • jacee
    jacee Member Posts: 1,384
    edited June 2014

    My Active Topics doesn't seem to update. I have posted on 2 threads, but it isn't  moving the thread. In fact it doesn't show any updated activity in 3 hours for the entire board.

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