Post your tech glitches, errors, issues, etc. here.

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Comments

  • ruthbru
    ruthbru Member Posts: 57,235
    edited November 2021

    I can't get to the Active Topics either.

    *Actually My Favorites is the only section that will open on the whole list of choices.

    **And when I click 'Breastcancer.org', a blank page comes up

    I tried to get in on my computer by googling breastcancer.org, a blank page came up there to when I tried to get to the main page. When I clicked 'Community', it brought me here, but I can only access 'My Favorites'.

  • MountainMia
    MountainMia Member Posts: 1,307
    edited November 2021

    Trouble the last 2 or 3 days getting in at all. Sometimes an error page comes up, and sometimes I can't get to anything.

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited November 2021

    Mods - just to let you know, I was able to get "my favorites" last night but nothing else. This morning at 9:15a central, I am able to access active topics & all topics so hopefully you've solved the problems. Thanks

  • Moderators
    Moderators Member Posts: 25,912
    edited November 2021

    We know, and apologize. The site went down, and specifically the boards went down/up/down/up. Apologies! Very frustrating.


  • ruthbru
    ruthbru Member Posts: 57,235
    edited November 2021

    Everything is back up for me too.

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited November 2021
  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited November 2021

    The post above was a test. I tried to edit it but got the error message. I am still getting the error message, randomly but I hope this message posts.

    I was going to say that everything was back up for me too but when I tried to post on this thread I got the error message. This posting seems to have worked!

    Tech team, many thanks! Looked like this was a challenge!

  • magiclight
    magiclight Member Posts: 8,690
    edited November 2021

    Most of yesterday unable to open breastcancer.org site, and today very slow.

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited November 2021

    I continue to have problems. Sometimes I can post, as witnessed by my posts above, sometimes I get the error message. Clearly this post worked as did the edit function

  • jhl
    jhl Member Posts: 333
    edited November 2021

    I am also having problems today. I cannot switch back and forth between topics without an error message.

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited November 2021

    It is 1:05 pm PT. I just got the error message when trying to use the search function as well as getting the same message when I then attempted to get back to active topics.

  • ceanna
    ceanna Member Posts: 5,270
    edited November 2021

    This is the error I'm getting almost every time I try to post on any thread today. This is my second try on this thread so I hope it goes through.

    image

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited November 2021

    ceanna,

    That’s what I’ve been getting today, though not consistently. Sometimes everything seems just fine and then a few minutes later I get that error message.

  • Waves2Stars
    Waves2Stars Member Posts: 158
    edited November 2021

    When I click on a topic heading, like Just Diagnosed, on the All Topics page, the forum won’t load and I get this message.

    image

  • Kikomoon
    Kikomoon Member Posts: 350
    edited November 2021

    I am still getting this message or nothing at all when o click on some of the forums. I am only able to see active posts. This is day 2 for me of not having full access

  • jhl
    jhl Member Posts: 333
    edited November 2021

    It is now 11PM Pacific Time and the error messages have stopped for me. But, it takes forever to load a thread. Still more tweaking to do ....

  • Anonymous
    Anonymous Member Posts: 1,376
    edited March 2022

    So, about the redesign…

    I've only tried on mobile devices (smartphone/tablet).

    1) I had to click on Community to find the login button. Haven't found the logout button.

    2) The font size for posts is much smaller than before. Is the mobile version set up properly?

    3) The white background is a bit glaring compared to the old background. I prefer dark mode settings. Can that be added?

    4) I looked at the Search feature after seeing it was changed. Briefly it looked different, but without the capability to search for posts by specific member. Then it was back to what it was. I like being able to search by member.

    That’s what stood out so far.

  • Anonymous
    Anonymous Member Posts: 1,376
    edited March 2022

    The new Search is up again. I don’t see this as an improvement when you take away the ability to limit searches (within specific topics, thread, or member).

  • ruthbru
    ruthbru Member Posts: 57,235
    edited March 2022

    My avatar has disappeared.....

  • ruthbru
    ruthbru Member Posts: 57,235
    edited March 2022

    I also don't see any place to click to get back to the top of the page. I have to scroll all the way back.

  • kathindc
    kathindc Member Posts: 2,042
    edited March 2022

    I’m usually on a mo Ike device when coming here. Don’t know if that is the problem but this is what I’m experiencing

    1) I find the font size too small. I wear glasses and have difficulty with this font size. I feel like I’m on that line at the eye doctor where I go, “you to to be kidding me!” Or that medication insert where the print is so tiny you need a magnifying glass.

    2) Prefer the old background.

    3) “New” does not stand out.

    Again, BCO is hell bent on wasting money in needless changes.

    This change is enough to send me packing.

  • LW422
    LW422 Member Posts: 1,312
    edited March 2022

    This all-white display is terrible. Not liking the "improvements."

    ThumbsDown

  • Anonymous
    Anonymous Member Posts: 1,376
    edited March 2022

    kathindc - Are you my alias account? 😊

    Seems each redesign is a downgrade.


  • kathindc
    kathindc Member Posts: 2,042
    edited March 2022

    Ruth, you have to scroll past the reply box and the special report box for the arrow.

  • kathindc
    kathindc Member Posts: 2,042
    edited March 2022

    Serenity, LOL I’m on other threads with you, am more of a lurker, and find we do think a lot alike. You’re more eloquent in your postings

    I thought changes were to make things better. BCO seems to think the opposite when they make these changes.

  • moth
    moth Member Posts: 4,800
    edited March 2022

    I don't really see much difference other than the white background. For me font size and readability are the same. I have glare down on all my devices anyway because I get eye strain so maybe this is why the white doesn't bother me. It is the same brightness as my Twitter feed (dark mode is always a nice option tho)

    The up arrow at the bottom takes you back to the top

    Active and favorites look the same as they did before .. clicking takes me to 1st unread post.

    I think it looks more modern

  • Beesie
    Beesie Member Posts: 12,240
    edited March 2022

    Ditto to the previous comments.

    I'm on my iPad. It took me a while to figure out how to sign-in - not obvious at all and a two step process to get to the sign-in page even once you know where it is. Haven't figured out how to sign out.

    The small type on a white background is cold and uninviting and difficult to read. Not welcoming at all.

    The opening screen, both when I first bring up the Discussion Board and after I sign in, gives absolutely no indication that this is discussion board. I had to scroll down three pages before the Discussion Board Forums actually started and even then there is no indication that this is a discussion board - it just say "All Topics" on one line, followed by Welcome to breastcancer.org.

    If the objective of the redesign was to significantly reduce the already declining usage of the board, then mission accomplished. Given that Discussion Board usage is in decline, I'm wondering if this is BCO's attempt to kill off the board completely.

    Oh, and is it just me or is the site slow as molasses?


    Edited to add: I just noticed on Active Topics that you can see who last posted but you can't see who started the thread (at least not on an iPad). That is unacceptable. Many of us follow specific individuals to keep track of how they are doing, and pay attention to the name of individual and not the name of the thread.

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited March 2022

    Yes, it's a white arrow in a black circle with no words. The glaring white background is a bit jarring after the previous softer color. Not really seeing how this is an upgrade/improvement but this is not any reason to leave bco for me. Will continue to figure why this is “better" 🤷🏻

  • wrenn
    wrenn Member Posts: 2,707
    edited March 2022

    Response is slower than the old "dial up". I have just moved on afew times but come back to try again.

    I too wonder if discussion boards are on the way out.

    Maybe I am too old for change but I can't really see any improvements. I think newcomers might not bother trying to figure it all out.

  • candy-678
    candy-678 Member Posts: 3,950
    edited March 2022

    Do not like the update. White background is glaring. Font is smaller. Slow to respond. Hard to see "new" content. Could not locate the log out button. Liked the old version better. Sorry, but not a fan of the new look.

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