Insurance denial-not medically necessary

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Trying2staypositive
Trying2staypositive Member Posts: 119
edited August 2019 in Breast Reconstruction

Nope not even kidding! Despite the law and that I have out of network benefits, apparently they want me to use in network plastic surgeons (there are like 2) vs private p ractice. Although the denial states in network vs out of network the reason is “not medically necessary”. Nevermind delaying surgery even more (its been 2 mo) can cause cancer to further spread. (Was going to do combined procedure). My husband is all stressed saying if we dont use who they want we will be bankrupt? Nevermind surgery will be further delayed which can cause cancer to spread if I have to start all over. Any advice?.

Comments

  • Tmh0921
    Tmh0921 Member Posts: 714
    edited August 2019

    File an appeal ASAP with the insurance carrier and ask for a physician review. Is this a group insurance through and employer? If so, ask the employer to contact the insurance carrier and escalate.

  • Cpeachymom
    Cpeachymom Member Posts: 518
    edited August 2019

    I understand wanting to get it done in one procedure, but is it worth the risk to your health? You could have surgery to remove the cancer and then fight with the insurance co about ps after. I can see their argument that it’s not medically necessary to go out of network since they have plastics who are in network. Unless you’re looking for a flap or something that they are not qualified for? Not saying I agree with them, and it’s certainly worth at least appealing up the chain. But I wouldn’t want to delay surgery. I couldn’t wait to get the cancer out, and opted for delayed recon because the ps was booked two months out!

    Good luck!

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    Thanks for the replies. No not doing a flap. I was told the outcome is not as good w/delayed for tissue expander reconstruction. Also there are additional risks every single time you go under anesthesia and for lymphadema every time you operate on the same area. There are a few in network surgeons w just ok or poor reviews. When it comes to reconstruction for a life altering diagnosis, I dont feel they have the right to dictate who performs my operation when i supposedly have “out of network benefits”. Plus I dont plan to award my breast reconstruction to the lowest bidder. IMO insurance cant legally link “I dont like your provider” to “not medically necessary.” Two different animals....

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    Also Im pretty sure “not medically necessary because I dont like your provider” just means, I dont want to pay them. Its got zero to do with medical necessity and everything to do with discouraging the patient from making a choice of medical practitioner to control their costs. My breast surgeon and everyone else is in network btw. It would be one thing if I had no out of network benefits for the out of network ps for reconstruction but I do. Granted they probably wont pay much either way.

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited August 2019

    I've been reading your thread with interest. I guess you could interpret “not medically necessary “ as meaning that it's not necessary to go out of network if in network plastic surgeons are available. So yes, you are correct. They don’t want to pay the higher cost when they view the in network surgeons as perfectly capable. This is the way many traditional medical insurance plans work . I would certainly appeal the insurance company's decision but remember that they are going to push for the choice that costs them the least. What compelling, and medically relevant, arguments can you make for using the out of network surgeon? Is there something the ps can do for you that the in network surgeons cannot?

    I wish you the best in dealing with this and that you balance your fight with the insurance company with having your surgery in a timely fashion. Unfortunately, insurance companies do have the right to deny out of network benefits if they believe that in network surgeons are just as capable. All the best with your appeal

    PS: I had to wait 2 1/2 months from dx until my bmx. No insurance issues,just had to coordinate ps and breast surgeons schedules.

  • mustlovepoodles
    mustlovepoodles Member Posts: 2,825
    edited August 2019

    It sounds to me like someone didn't code your procedure correctly. I agree with the above opinion that you contact your insurance co. and make a formal appeal. Call your surgeon's office, too, and get them on-board.

    Waiting 2 months for surgery isn't out of the question. Most people have it within a month,but that's not a hard & fast rule. My Oncologist likes to have all that accomplished within 90 days, esp. if chemo needs to happen. I had my LX about 6wks post-diagnosis. Then chemo, and THEN a BMX. One-step recon went sideways, so I ended up flat for about 2 years. Had my delayed DIEP last summer and it looks pretty darn good.

  • Beatmon
    Beatmon Member Posts: 1,562
    edited August 2019

    I waited a year before starting reconstruction because I wasn’t left flat. Too much skin left and looked crazy. If the delay ends up happening just wanted you to know mine worked out ok

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    exbrnxgrl, you may be right. I may just need to switch plastic surgeons...probably better to stay in network to avoid insurance battles. The one I chose out of network uses the latest and greatest procedures. Im sure he is $$$. He uses alot of allograft which I hear is $$$ so maybe the part they dont like. I got diagnosed July (detected early May) and the in network practice ps was out of country till last week. So I got a surgeon more than 2 weeks ago in her absence. I couldnt see waiting 3 weeks for my first consult? I wouldve had the appt last week. I never should have cancelled I guess. Her work maybe ok, but no one seems to rave about her work (nurses etc)-its this dr they rave over. Instead they say she is “nice."

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    thanks mustlovepoodles and Beatmon.

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    this is all just alot. I think the financial stress of out of network is getting to me because I fear that just as much as poor results. Maybe I didnt realize until they denied it so quickly. Made me wonder what he is charging them (and ultimately me). He gave me his fee which was in line but if they wont cover the rest....well. Sigh

  • edwards750
    edwards750 Member Posts: 3,761
    edited August 2019

    OON doctors will cost you a small fortune. Not only that you have to make sure the facility and stage attending physicians and the lab are all in network. Almost impossible rap when you need to have a procedure ASAP.

    My DH and I did appeal a $5k charge OON because that facility was the only one did the procedure my DH had to have. It wasn’t like it was cosmetic. We appealed to our insurance company which is BC/BS and we won the appeal. There were also several mistakes by his doctor beforehand that didn’t help. A doctor can contact BC/BS prior to a procedure OON and get an e caption granted. His DR fumbled the ball and didn’t do that.

    Be persistent. We were and it paid off.

    Diane

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    edwards750, do you think I should quit while I am ahead and just pick someone they will approve to save time? Granted my surgery will need to be rescheduled I assume? Also shouldnt the OON dr be able to give me all charges in writing in advance to see if I can even pay it? Im starting to stress that maybe I should just do what they want and call it a day. I dont have the energy to fight right now. Whose to say they wont also deny the legit in network portion because it was part of the same surgery w the OON dr?I definitely cant afford that to happen.

    Either way I will call the OON ps tomorrow and see what he says and if I can get the costs in writing

  • Beesie
    Beesie Member Posts: 12,240
    edited August 2019

    Since your plan is to start immediate reconstruction at the time of your surgery, your OON plastic surgeon obviously works with your breast surgeon.

    Do the 2 plastic surgeons who are in network also have experience doing joint surgeries with your BS?

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    Only one of them does. The one everyone simply says is nice. Lol. That said the other might but he only operates at a hospital Iam not comfortable with. My breast surgeon also operates there so its possible they have worked together just not likely.

  • AliceBastable
    AliceBastable Member Posts: 3,461
    edited August 2019

    As far as getting a cost breakdown from the OON surgeon, it can get confusing because they have pre-negotiated fees with different insurance plans and carriers, totally different than patient charges, and his fees might also vary depending on which hospital is used.

  • Trying2staypositive
    Trying2staypositive Member Posts: 119
    edited August 2019

    yes Im not sure what to do. I will try to get one only because I dont get the problem....a friend had another surgeon perform surgery the same way out of network and they covered it

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