California Dept. of Insurance--recommended for disputes

peggy_j

I wanted to share a great resource. I had an unusual billing situation with my insurance company and called our state's insurance consumer hotline. The woman I spoke to was amazingly knowledgeable and helpful. (better than the insurance company and much more knowledgeable than my provider's billing department). 

http://www.insurance.ca.gov/

Consumer Hotline

1-800-927-HELP (4357)
8:00 a.m. to 5:00 p.m. M-F