Post your tech glitches, errors, issues, etc. here.

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Comments

  • ceanna
    ceanna Member Posts: 5,270
    edited April 2020

    Moderators, I am not understanding why in the past days you have added the two new click boxes to each post. Perhaps the "copy link" might be useful in limited circumstances, but why the "post a reply" box? All it does is take you to the bottom of the page which one normally posts anyway--it makes it appear you can post a reply to that one post, but that's not the way it works. Seems a waste of screen space and a distraction. Why have these been added?

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2020

    I agree with ceanna - a waste of space and a distraction.

    I understand you might be trying something new to "spruce up" the site, but I don't think this is it.

  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited April 2020

    Glad to hear. I have been wondering as well why these boxes are in now. Hope you will let us know. In the meantime, while I am here, I still have my issue of always having NEW displayed in my favorites list on Older Ladies. Doesn't matter if it was me who posted or someone else. The box stays active at NEW at all times. I've coped with it for at least a yr. now, but I like to see what is REALLY new at a glance.

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2020

    Hey Mods - what's the answer on the annoying boxes??????????

  • ceanna
    ceanna Member Posts: 5,270
    edited April 2020

    Yes, I'm still waiting for an answer here. What's with those boxes!!??? Totally unnecessary and disrupts the look and flow of the page!!

  • Moderators
    Moderators Member Posts: 25,912
    edited April 2020

    Apologies on the delay!!! The "copy link for this post" was meant so you can click the button to copy a link to each specific post. Doesn't seem to make sense to most, so we'll edit. What do you think about "quote this post"? Also, we will have the "post your reply" button removed from each post. We're getting it taken care of!

  • MelissaDallas
    MelissaDallas Member Posts: 7,268
    edited April 2020

    No, please don’t turn threads into morasses of quoted text. It is already simple to copy and paste if you want to.

  • Moderators
    Moderators Member Posts: 25,912
    edited April 2020

    Okay, hearing you All. Thanks for your feedback.


  • ceanna
    ceanna Member Posts: 5,270
    edited April 2020

    Moderators, I'm wondering why these types of changes are not vetted with testers before you implement? We've had this in the past years with changes BCO tried to make and I thought at that time that you had a testing group. It would seem that you should ask before if something is needed and then test, review, and test again before just adding. Thank you for hearing us and changing back. Website development must be costly so why do we see changes no one seems to have wanted or seem functional?

  • Moderators
    Moderators Member Posts: 25,912
    edited April 2020

    Thank you Ceanna, and all.

    Much discussion and testing has taken place behind the scenes as we try to implement wish list items that we have received from members and agreed upon their usefulness. We apologize this rendering did not land as well as we had expected, and we will plan to rigorously test and unanimously agree upon final results before rolling out a new feature. We appreciate your insight and thank you for sharing your feedback.

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2020

    Thanks for agreeing to delete the extraneous boxes.

    And thanks for NOT making this site like facebook. I'd have to leave if you started all those types of modifications.

  • ceanna
    ceanna Member Posts: 5,270
    edited April 2020

    Moderators, thanks for the promises for future rollouts of changes. I remember a similar promise a couple of years ago with another poorly designed change had to revert back to the original. I volunteered to review potential changes then, and I think I received one email around that time but haven't been asked to review since. I'm curious who you are using as testers/reviewers and how many people are involved? Are you contacting regular users of the site before changes suddenly appear or waiting to see how we react? Seems like your marketing research process needs review!

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2020

    So MODS - when are the darn boxes going away? This conversation started on 4/17 and tomorrow is 4/30. Urgh!!!!

  • Moderators
    Moderators Member Posts: 25,912
    edited May 2020

    The button rollback is on our Tech Team's task list. Thank you for your patience.

  • MelissaDallas
    MelissaDallas Member Posts: 7,268
    edited May 2020

    Why have you decided you need to take up a big part of each of my “Active Topics” pages by planting several irrelevant old dead topics suggestions for me??? No, no no! I do not want or need this

    image

  • Moderators
    Moderators Member Posts: 25,912
    edited May 2020

    Melissa, we are rolling out a new feature and it is optional. We are working on an announcement to address the change, but you can opt out of this option by going to your Profile and under Recommedations for You, choosing Turn Off.

    Thanks for your feedback.

  • ceanna
    ceanna Member Posts: 5,270
    edited May 2020

    Moderators, does BCO not learn from prior experience what we users are needing and looking for? The intrusion of your unhelpful "Recommended for me" stuff is another example of how you are not listening. You must think we're dumb and can't figure out for ourselves what we need. We still have to put up with the "Post a reply" and "copy link" on each post that have not yet been removed, and now, you add a totally unnecessary "guide?" Why would you think I want to spend my time going to my profile to "opt out" of something I didn't want or certainly need in the first place!!!!!!!!!!! It needs to be removed not by my changing my profile. It's past time to drop the additions to the posts and ask before you implement any further changes!!!! Maybe start a thread asking us if we want a particular change by showing us examples and we can give you our feedback before you implement a total forum change nobody wants.

  • Moderators
    Moderators Member Posts: 25,912
    edited May 2020

    Thank you Ceanna for your feedback. Re: Copy Link buttons, they should be removed by end of day tomorrow. Re: the Recommended for You box, this is the announcement we are posting. Thank you for your patience:

    Dear Community Members,
    You may have noticed a new feature on the Active Topics page, called Recommended for You, where relevant topics are being offered as suggestions. This is part of an update to the existing Recommended Articles feature in My Profile. The recommendations will improve over time, and based off of information you share in your Profile along with your activity, the goal is to serve up relevant discussions, articles, podcast episodes, and more that you may find helpful. We know this new function will be an extremely helpful feature for many here, but if you do not feel you would benefit from this, you may click Turn Off in the Recommended for You area under My Profile. However, we hope you'll have patience to let the system function as it should so you can fully appreciate its benefits throughout the Breastcancer.org site.
    As always, we thank you for being part of our Community. We are here for you and want to make the Community experience the best for all!
    --The Mods

  • MelissaDallas
    MelissaDallas Member Posts: 7,268
    edited May 2020

    You know what those recommendations will do? Have new members posting on eight year old dead inactive threads for their first post, necessitating someone else telling them they should start their own new one. The recommendations I got were for eight year old threads with one or two posts all those many years ago on topics irrelevant to me

  • ceanna
    ceanna Member Posts: 5,270
    edited May 2020

    Moderators, I agree with Melissa and know newcomers will not benefit from your suggestions. From what I see on my account, I would never choose the topics BCO is recommending for me!!!!!!! I feel like you feel we're stupid and don't know how to think for ourselves. I no more want BCO to second guess my "relevant" topics than I want Google to develop their profiles and display links from what I search!! Please, in providing a service for BC participants, do not become "big brother." Again, I don't know why you require me to take action on something you added without my permission. Most companies are not allowed to opt someone into something without their permission. Why should BCO be allowed? Just stop and remove that intrusive part of Active Topics now!

  • Cowgirl13
    Cowgirl13 Member Posts: 1,936
    edited May 2020

    Old saying...."if it ain't broke, don't fix it". What we have is wonderful--no need to do anything because it seems when something new is added it doesn't work for this site. Totally doesn't work even though there are the best of intentions.

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited May 2020

    Adding my voice - we DO NOT NEED recommendations - whatever they are based on. NO-NO-NO. The above comments are correct. Those of us who take our valuable time to read the active threads and try to provide assistance to new users, are definitely against this. You know, the discussion boards are kept vital & alive by just these people - those who are trying to "pay it forward". Don't clutter up the program. I venture to guess many of us will drop out trying to answer worried newbies if you let this go forward.

  • Anonymous
    Anonymous Member Posts: 1,376
    edited May 2020

    This recommendation feature is awful. It's in the middle of the Active Topics. Even Amazon places their recommendations in a less obtrusive place. I don't see it when logged on because I disabled all recommendations long ago. When I logged out, 2 of the 3 recommended threads are already on page 1. Not useful at all.

    I recommend you remove it permanently.

    Instead, please spend time improving your search feature. That would be much more useful.

  • kathindc
    kathindc Member Posts: 2,042
    edited May 2020

    I just checked the recommended for you and boy are they waaaay off base. Not one of the three pertains to me. More time and money wasted on so called improvements. Editing to add that one topic’s last activity was 2014 about babies and immunizations (I’m 69); why would I be interested in why did you have a lumpectomy then mastectomy when that doesn’t pertain to me as I had a BMX from the get go and that topic was last active in 2015; and you were grasping at straws on the false negative sentinel node biopsy last active in 2018. It’s like someone is throwing a dart at a board of topics you think I would be interested in reading. This ranks right up there with your I’ll themed fundraiser a few Octobers ago.

  • Moderators
    Moderators Member Posts: 25,912
    edited May 2020

    We're continuing to tweak the recommendations, and it will take a little bit of time for the system to learn. We appreciate your patience as we work through those changes and remind you that if you don't want the module to appear, you can turn it off in your Profile.

  • ceanna
    ceanna Member Posts: 5,270
    edited May 2020

    Moderators, you don't seem to be listening to what any of us are trying to tell you and insist on pushing forward with something that "will take a little bit of time for the system to learn." I don't care what it learns or how long it takes, WE DON'T WANT IT. It's intrusive, unnecessary, and not helpful in any way. I totally agree with MinusTwo, I scan the active pages for newbies and try to answer if I feel I have some information or encouragement to provide them. The vague link recommendation being provided by BCO lead them to the top of the thread that might be 1000s of posts long. What possible good would that be to anyone??? What possible benefits would BCO gain by discouraging long time members by continuing to push and pay for changes in the website no one wants? It certainly discourages me from thinking of donating. Please listen and drop these changes.

    I do thank you for listening and removing the intrusive Copy and Link buttons on each post. Each thread is less crowded and reads so much easier.

  • ShetlandPony
    ShetlandPony Member Posts: 4,924
    edited May 2020

    Am I correct in thinking that when you talk about the system learning, you mean for it to track a user long enough to build up a profile on them in order to recommend more relevant threads?

  • Moderators
    Moderators Member Posts: 25,912
    edited May 2020

    Yes, ShetlandPony, that is exactly correct. Along with the information users share in their Profile, the tracking will allow the system to begin to offer information and threads the user could find helpful. This could be especially useful for new members, unsure where to begin. We recognize that for those members who have been active in the community for a longer period of time, this feature may be less helpful. We encourage those users who do not find it useful, to disable it in their profiles.

  • magiclight
    magiclight Member Posts: 8,690
    edited May 2020

    kathindc...agree with you. I had neither chemo or radiation and have those on my recommended.

    .

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