PM issue -- unable to delete messages

Options
MaryNY
MaryNY Member Posts: 1,584
edited June 2014 in Comments, Suggestions, Feature Requests
PM issue -- unable to delete messages
· Share on FacebookShare on Twitter

Comments

  • MaryNY
    MaryNY Member Posts: 1,584
    edited June 2011

    I'm having problems with trying to delete PMs, so wondering if site issues are causing it.

    On Friday, I accidentally sent a PM to myself by piggbacking off a message sent earlier. No matter what I do that message still shows as unread. I tried deleting it but it didn't work. So then I opened the message again and wrote a brief reply as I thought I could then delete the thread. But now I see "Private Messages (2 new)." I again tried deleting them and removing them from trash, but they are still showing in my inbox.

    I thought the problem might be that I tried to delete them from my inbox instead of from my Sent items. However, I just checked and they don't show under Sent messages.

    Can one of the moderators please help? Thank you.

    · Share on FacebookShare on Twitter
  • Moderators
    Moderators Member Posts: 25,912
    edited June 2011

    We're working with Mary on this in PMs.

    Judith and the BCO team

    · Share on FacebookShare on Twitter

Categories