Are PM email notifications working?

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badboob67
badboob67 Member Posts: 2,780
edited June 2014 in Comments, Suggestions, Feature Requests
Are PM email notifications working?
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  • badboob67
    badboob67 Member Posts: 2,780
    edited December 2007

    I have received several pm's recently, but no email notification. I have checked my settings and spam filters and everything is set correctly. Anybody else not getting their PM email notifications?

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited December 2007

    Now that you mention it, I haven't been getting them either.

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  • badboob67
    badboob67 Member Posts: 2,780
    edited December 2007

    Nope..nuthin.....NADA

    I noticed I quit getting the notifications the same time the "report this comment" was implemented. I wonder if there's a conflict with the scripting somewhere.

    Oh well. Just ANOTHER issue to wait and wonder about. 

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  • badboob67
    badboob67 Member Posts: 2,780
    edited December 2007

    I'm still not getting them. I am getting "announcement" emails, though. Has anyone else gotten a PM notification email lately?

    I have checked and re-checked settings and gone online to gmail to check my "spam" folder....nothing. hmmmmm 

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  • bco-admin34667
    bco-admin34667 Member Posts: 46
    edited December 2007

    Sorry.  We will check on this and see what is up.

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  • bco-admin34667
    bco-admin34667 Member Posts: 46
    edited December 2007

    These should now be working again.  Sorry for the hassle.

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited December 2007

    Thanks Mods!

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  • celia088
    celia088 Member Posts: 2,570
    edited December 2007

    I am signed up for email notifications for PMs but have only gotten them a few times at the beginning of the change-over of the board software.  I haven't gotten email notifications when i get PMs in a long time. 

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  • bco-admin34667
    bco-admin34667 Member Posts: 46
    edited December 2007

    Celia088, we have made a recent fix to this problem.  Are you still not receiving PM notifications?

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  • celia088
    celia088 Member Posts: 2,570
    edited December 2007

    bco-admin,

    I received 3 PMs today and did not receive any email notifications. Perhaps i should wait a day or so to see if i get emails for new PMs and let you know.

    Thank you for working on this problem.

    edited later to add:

    I have since received more PMs after my above post, but no email notifications for them at all.  This feature is not working for me.  Hope you can figure it out.  Thanks!

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  • MinAZ
    MinAZ Member Posts: 368
    edited December 2007

    I received a PM notification Saturday morning...

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  • Binney4
    Binney4 Member Posts: 8,609
    edited December 2007

    Good morning, bco-admin (are you still Melissa and Tami, BTW? Your screen name "bco-admin" is a bit intimidating for us computer dummies...Surprised)

    My PM notification is also still not working, but I'm not complaining, just letting you know in case it helps you work out the bugs. If there's something else I need to do to make it work please let me know.

    Thanks,

    Binney 

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  • nowheregirl
    nowheregirl Member Posts: 894
    edited February 2008

    Binney, make sure you have changed your preferences to receive the email notifications and that your email spam filter doesn't block the emails from BCO sent from the account that reads do-not-reply@breastcancer.org

    Hugs,

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  • Binney4
    Binney4 Member Posts: 8,609
    edited December 2007

    Uh, Fumi? How would I know what my email spam filter was up to? I do get bc.org's email research updates and notices about up-coming Expert Discussions. Does that prove my computer's not eating the PM notifications?

    As for the preferences, when I go look at them the "Send me an email notification when I receive a Private Message" is checked. It SHOULD be like that, right?

    Thanks again, Fumi. (By the way, I'm slowly making friends with my new computer, but I'll never trust it further than I can throw it. Treacherous thing...Tongue out)

    Binney 

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited December 2007

    Now that you mention it, I haven't been getting any email notifications lately, like I usually do.  What's up?

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  • bco-admin34667
    bco-admin34667 Member Posts: 46
    edited January 2008

    Everyone, we thought we had this fixed but will look further into the issue.

    Binney4, sorry for our intimidating moniker.  This account is not used by Melissa and Tami but by a collection of folks who work on the site and community technology.  I promise you that we aren't that scary!  Smile

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  • twink
    twink Member Posts: 1,574
    edited January 2008

    It's working for me, as recently as earlier this afternoon (3-5 hours ago).

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