Just complaining about Dr. and Insurance

I am very frustrated! It took me over 6 months to find an endocrinologist that would take my insurance. I finally find one who is across the bay at a less then desirable clinic. I wait 2 months for the appointment. I go there and the woman looks at my thyroid and tells me she does not think its cancerous but lets have some blood work done and have a follow up appointment in a month. So I set my follow up for the end of July. She tells me as Im leaving that she reccommends I have the thyroid removed. Im ok with this because at this point I look like a freak, its so enlarged. My shirts are tight around my neck and its just really ugly. So I tell her I'd like to be refered to a surgeon. She tells me "lets get the blood work done and I'll give you the referral at the next appointment." So I go away and have the blood work done which comes back normal. About one week before the appointment my car dies. Its going to cost more money to fix it then I have. So I don't get the car fixed. Its the day of my appointment. I have to take a train and three different busses to get to this appointment. I start off at 11:30 am, my appointment is not until 2:30. At around 2:15 pm I know Im going to be about 10 min. late. So I call the office and talk to her assistant. The assistant tells me not to worry the doctor is running late anyway. I get into the dr. office at 2:35. The receptionist tells me that the doctor is refusing to see me today because I am 5 minutes late. I tell her Im very sorry that Im late, her assistant told me she was running late. The receptionist just shrugs and tells me that she says she is not going to see me today. I explain to the receptionist what I had gone through to get to the appointment and could she please tell her it would be so nice, super nice if she could just write me the referral. The receptionist tells me to have a seat and she'll go ask. I sit in the waiting room for over 30 minutes when Im called to the desk. The receptionist tells me that the Dr. will not write the referal for me because I was 5 minutes late to the appointment. I had my BF with me and he said "how about we write the note and she signs it." The receptionist shakes her head no then tells me she can reschedule me for the end of October. I said at this point never mind and I would like my medical records so that I can go somewhere else. The receptionist disappears again for a couple of minutes and tells me that no I can not have my medical records because I was 5 minutes late. I lost my mind at this point. After yelling for a few minutes the Dr. says she will fax my records over to my primary physician. I leave, done with this horriable Dr. I call my primary physician who then tells me she has not received anything from this dr. but that she did get a phone call. She says that she will write the referral for me to see the surgeon. She being my Primary. Well today I get a certified letter in the mail informing me that I "can no longer be a patient" at her f-ing wonderful office. Oh boo hoo. Like I was going to go back to her after that horriable treatment. The note also states that if I want to pay her $15 she will fax me my medical records! Oh I can't believe how awful doctors can be. I changed jobs last Sept. and we were give United Health care. This is the worst health care I have ever had. It is impossiable to find a doctor to take the insurance.

Thanks for letting me have my rant! Just can't believe the nerve of the woman. Im going to file a complaint with the state against her.