Post your tech glitches, errors, issues, etc. here.

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Comments

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited April 2022

    USEFUL RESOURCES

  • Moderators
    Moderators Member Posts: 25,912
    edited April 2022

    exbrnxgrl, it would be helpful if you could share where you are seeing this misspelling, including your device and operating system. Thank you

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited April 2022

    I’m using an iPad. This appears under Useful Resources which is toward the bottom of the drop down menu (upper right) where one can click on log in, search, favorites etc.

  • Moderators
    Moderators Member Posts: 25,912
    edited April 2022

    Thank you for clarifying. We will pass along.

  • goldie0827
    goldie0827 Member Posts: 6,595
    edited April 2022

    For those of you having trouble logging out, I can't stay logged in! I'm constantly getting logged out while trying to maneuver to different threads/pages I want to read. So if I want to reply, I have to go and log back in. I haven't even left the site.

  • wallycat
    wallycat Member Posts: 3,227
    edited April 2022

    Can you make the actual content as big, nicely contrasted and easy to read as you do the DONATE announcement??!

    and let me stay logged in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    Too many clicks after logging in. I don’t want to be redirected to the announcements each time.


  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    I guess the people who keep getting logged out while active get redirected after logins as well.

    Is the extra traffic a feature?

  • moth
    moth Member Posts: 4,800
    edited April 2022

    Where is it that you guys have to click through?? I go straight to community.breastcancer.org & I don't have to click anything more once I'm here

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    I have the Active Topics bookmarked. After login, I get to the announcements at the top of All Topics. Then have to go back to Active.

    After login you don’t get redirected?

    iPad/iPhone with Safari

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    moth, I see your bookmark is All Topics and that’s why you don’t see what others see. But other people are losing their login while trying to post. So they get redirected after login again.

  • exbrnxgrl
    exbrnxgrl Member Posts: 12,424
    edited April 2022

    I am using the same devices as serenitystat and experiencing the exact same issue. How do we opt out of that announcement already?

  • wrenn
    wrenn Member Posts: 2,707
    edited April 2022

    since the (basically) shutting down of BCO I am getting a lot more done. Finishing up books on Kindle, spring cleaning. Silver lining here. It's just too much trouble now. They say it takes 28 days to change a habit so Maybe that is why I am less frustrated with the site. Today I played with my grandson while my daughter assembled an Ikea table for me and I wasn't curious about what I might have missed after they left.

    Back again and see I haven't missed a thing. Groundhog day at BCO.

  • thecargirl
    thecargirl Member Posts: 94
    edited April 2022

    The question is who is the brain that decided the change was necessary? Why? Please go back to how it was……..obviously the person who came up with the change does not have our issues, the lack of sensitivity is striking. No more donations for me!

  • JRNJ
    JRNJ Member Posts: 573
    edited April 2022

    my login experience: I used to bookmark favorites but that was not working. I bookmarked main page. I see my avitar indicating I am logged in. I click on menu. I click on community. No my favorites or private messages listed.I click on active topics. I click on menu. I now see my favorites, private messages , dashboard etc…. Very convoluted. I never log in or log out. So 6 clicks to get to favorites. And favorites seemto have the longest lag time. iPhoneXS

  • goldie0827
    goldie0827 Member Posts: 6,595
    edited April 2022

    I wish when we are all set and running properly that we can post pictures from our computers/phones/tablets, instead of only being able to post from the internet or social media.

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    goldie - I’ve been able to post my pictures. You may need to navigate to the right folder. Pictures are stored separately from downloads and screenshots. If you still have trouble, post the devices you use.

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    Yes, getting redirected to ALL TOPICS is happening to me too. It’s annoying if I read something when Im not logged in , then I hit LOG IN TO REPLY and when i do, i am not on that thread anymore.

  • goldie0827
    goldie0827 Member Posts: 6,595
    edited April 2022

    Serenitystat, thank you. I did try from my computer and it worked. I guess I should have tried first! I know before we couldn't. Thank you!

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    Glad it’s working for you now!

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    Here's a way to minimize clicks:

    1) Bookmark My Favourites https://community.breastcancer.org/my/topics/monitored

    2) Click My Favourites bookmark and it automatically brings up the login screen

    3) Click My Favourite bookmarks again or Active Topics at https://community.breastcancer.org/topics/active

    ETA - Bookmark Dashboard for easier access to PMs. It also brings up login screen first https://community.breastcancer.org/dashboard


  • Nsbrown54
    Nsbrown54 Member Posts: 908
    edited April 2022

    imageI was going to send in a report about my information not displaying correctly when I post, but when I clicke on the “here" link from this page the next page displayed a 404 message.

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    That’s perfectly on brand. 🙃🙄🤣

  • goldie0827
    goldie0827 Member Posts: 6,595
    edited April 2022

    Well, I have to retract my statement. I thought it worked, but it did not. I am on a laptop and tried to post pictures from "my documents". Pictures from the internet or social media post just fine.

  • Spookiesmom
    Spookiesmom Member Posts: 9,568
    edited April 2022

    I just put a pic on the cats thread, no problem. iPhone 13image

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    Can you check the file type of your pictures? What’s the extension at the end of the filename?

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    Mods,

    Which file types are allowed for images?

  • goldie0827
    goldie0827 Member Posts: 6,595
    edited April 2022

    I was trying jpg. I do have an iPhone, but I don't use it for here, I use my laptop. I don't have the patience for typing on a phone and I'm too slow at it, I just peck. Give me a keyboard and I can type pretty fast!

  • Anonymous
    Anonymous Member Posts: 1,376
    edited April 2022

    If you can navigate to the JPEG pictures and they still don't load, my next question would be about the file size. I don't know what the max size is here. Mods?

    I only use my phone or tablet. Which explains my brief posts. 🙂

  • goldie0827
    goldie0827 Member Posts: 6,595
    edited April 2022

    A little over 7 MB. I don't want to hijack this thread over my posting pictures. I can figure other ways to do it. Especially since I don't post too many! But thank you again for your help. We had an internet business for over 20 years, I built the website, so I am familiar with how to do things. I have never been able to pull pics off my computer to post here on BCO.

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