Feedback on New Format

Sorry, but not a fan yet. Guess it will take time to get used to it. Taking longer to load. Wish the lettering was bolder.

IT DOESNT WOR

Super slow response almost unusable for me.

Thank you so much, Miranda. I agree all the negative space diminishes the text. I also agree with SadieServant the bright white background with the dark type is hard on my eyes. It also appears the font has been changed to a lighter font than previously. Perhaps warming up the white background and changing the font to a bolder with about 80% grey might work.

I’m not liking it so farnew font is harder for me to read, pages load a lot more slowly, and iI have to log on every time I launch the site from my phone.

Everything about it is awful--from the glacial loads, "access denied" error messages, excessively wasteful (and glaring) white space, to the tiny fonts in gray rather than black (even the icons in the Edit bar atop the Message box) in contrast to the disproportionately gigantic Times New Roman fonts atop each page (reminiscent of a 2010s' DIY Wordpress blog), not enough color (making the site monotonous to read); the numbers of new posts in the Favorites list too small to see; round avatars, some squashed horizontally, some stretched vertically, some missing entirely. This looks like it was designed by somebody's kid. All the white space and no graphic variety (regarding lack of color, monotonous typefaces), and tiny print seem like the web-design equivalent of the "mosquito ringtone:" a sound deliberately designed by teens with such a high frequency that nobody over 30 can hear it. Absolutely NO consideration for the majority demographic on this site, with aging vision and often having to access it on a mobile device. (If I'm having trouble on a MacBookPro, I shudder to think what someone using the site on a Kindle or small iPhone must be going through).

There needs to be an option in the Dashboard section for users to choose typefaces and font sizes for Forum content posts.

As to that white space, just a thought. My first website was designed in 1999 by a friend who wrote book reviews for a PC magazine. It had very little color, no differentiation between pages, amateurish fonts and logo; but its overwhelming flaw--from graphics pros and fellow musicians alike? Too much white space, making it look like a technical writer's blog (not surprisingly, a technical writer designed it--I soon dropped him like a hot potato). Oh, and it went live in 2000. This is 2022 already. I've seen legal-research and medical-journal sites with more varied graphics.

Why on earth did it have to be redesigned? Were advertisers angered that their ads didn't get enough "real estate" and jealous that actual content garnered more attention? Did they have to switch to a cheaper webmaster or a web hosting service that required using its bargain-basement templates? Change for a valid reason is a good thing--but change for change's sake (or to "shake things up") is counterproductive (an euphemistic understatement if ever there were one).

Hi all,

Again, in an effort to streamline that process and make sure nothing is missed, please continue to post any and all glitch/bug or overall site feedback on the established thread: https://community.breastcancer.org/forum/93/topics...

There's no guarantee that glitches posted in this thread will make it to the tech team, so please either post at the link above or send us a PM.

Thanks again, we are so appreciative of you all!

awful. I can barely see the font. Who designed this? Interns?

Moderators….feel free to PM me once you fix the font! Until then..I am not ruining whatever eyesight I have…mucinous sisters…the thread is all yours…I am well, done and out of here..

I have a family member who works in tech, and when I described what's going on, and how it was referred to as a "soft launch" he snorted and said that they clearly have no idea what they're doing, or they would know it's not a soft launch.

It takes a very long time to load and its very difficult to read.

I am lost finding what I am looking for. When I first joined it was easier for me to find the topics that interesting to me and related to my situation. Now it’s like I don’t know where to look for that info. And site is very slow. Forget my password and every time I tried to reset it it keeps saying a link was sent but know link. So today I tried and rack my brain what it could be and luckily one worked. Sorry about all the negative feed bac

I feel like I’ve lost a vital piece of my support system.

I’m newly diagnosed. On the day between my biopsy (2/15) and diagnosis (2/17) I was internet sleuthing like a woman possessed. When I found BreastCancer.org I finally was able to settle myself into a much more helpful frame of mind. When I easily found the guide to interpreting my pathology report and diagnosis, I felt so much more prepared for the phone call I received the next day. Being able to fill in the blanks was so very helpful.

The way your information pages were organized and the ease of navigation was the best I had seen. Not selling anything, just informing and supporting. The level of information was the Goldilocks Solution. Not too alarming, yet not sugarcoated. Not overly complex nor dumbed down, but complete enough to satisfy my unquiet curiosity.

One of the first things I noticed was your four star charity navigator rating. I would have been encouraging my friends and family who wanted to do something to contribute to your organization.

Your community was the next great find. When I posted questions about choosing a surgeon, I was humbled by the thorough, compassionate, and wise support I received in response to my post. I’ve pored through threads both old and new. I really had felt so much calmer and prepared for upcoming appointments. I had even begun to develop a warm familiarity with others who also had recent diagnoses, and some of the other faithful experienced members

I’m still unfurling my next steps. I now feel that in addition to losing the self I had who was nearly perfectly healthy, when your website changed last week, I’ve also lost an important tool in my successful recovery.

I know that organization leaders and moderators are also reeling. I just want to reiterate that there is too much that is good here to lose it to such a poor user experience. Any encouragement and expectations we can have that this will be corrected are vital to people like me. I’m not angry. Just a little more sad and lost than I though I’d be.

SarahMaude, What a lovely post, albeit a sad one. You have a great way with words. What you've described is one of the big things I've been afraid of with this new system. I'm so sorry that you've been so negatively affected by this. I'm sure you're not the only one. I just can't believe they didn't have all of this figured out before they expected to present it and have us all use it exclusively. I have yet to see an explanation that makes good sense to me. I have some very minor sympathy for those involved in "launching" this, but not much. People who use this site have all kinds of problems, and that needs to be taken into account. Unfortunately, I don't think the target audience was given the consideration they should have been, when this was "planned" and executed.

sarahmaude, I'm sorry you're encountering health issues and questions when this BCO website is barely operational. I'm glad you found it helpful before it went haywire! I hope you can still post your questions and concerns to a new thread, and we will try to access. It saddens me that BCO launched through a major site change for everyone which makes it more difficult for us to walk with you. I hope it will be back to functional soon and that you receive the comfort and information you seek. All the best.