PET scan denied by insurance (Avmed)

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ScatteredEnergy
ScatteredEnergy Member Posts: 382
edited December 2019 in Just Diagnosed

I need your advice before I call them and chew their heads off. My doctor is sched. me for a CT scan of the chest & abdomen, and a bone scan.

Have this happened to you? What did you do? I was looking forward to the PET scan because of daily migraines. I'm aggravated but want to make sure that if I do something I get the best result possible.

TIA

Comments

  • ElaineTherese
    ElaineTherese Member Posts: 3,328
    edited December 2019

    Hi!

    My insurance was reluctant to pay for an MRI for me, but my doctor's office appealed and it relented. Which doctor requested the MRI? Call that doctor's office and explain the insurance situation to them. They should be part of any attempt to get insurance to pay for your scan. And, yes, a PET scan is much, much more peaceful than an MRI.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    The breast surgeon's office is the one requesting it and doing all the legwork.

    Insurance approved the MRI. This is the only thing missing and I'm annoyed that I won't be scanned from head to toe.

  • ElaineTherese
    ElaineTherese Member Posts: 3,328
    edited December 2019

    You're unlikely to have brain mets unless you're HER2+ (which you aren't). You're also unlikely to get mets in your feet. Were you hoping they'd find something related to your migraines?

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    Yes. I am just worried that something will be missed.

  • LaughingGull
    LaughingGull Member Posts: 560
    edited December 2019

    Yes, this happened to me.

    Upon diagnosis, my doctor (breast surgeon) ordered a PET scan, and my insurance denied it. I had an MRI of the brain (but I am HER2+), CT scan of chest and abdomen, and bone scan. My doctor (breast surgeon) was furious and protested energically but the insurance didn't relent, they said they would only approve the PET scan if the other scans were inconclusive. At the same time, the doctor said there shouldn't much difference between what the CT scan would show and what the PET scan would show.

  • pupmom
    pupmom Member Posts: 5,068
    edited December 2019

    Laughing Gull, you were Her+, which the OP is not. That's a whole different situation. I think PET scans are pretty rare, unless the diagnosis absolutely warrants one, or the insurance policy is very liberal in what it pays for.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    Well, after speaking to the insurance or billing company, they said they are missing images from the ultrasound, mammogram, and MRI. My doctor says they sent them so I have asked her to submit them again. We will see.

    Thank you ladies for easing my fears in case it gets denied again lol

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    UGH I'm getting the runaround and I'm annoyed.

    Question, would the results still be good if I don't drink the contrast for the CT scan?

  • edj3
    edj3 Member Posts: 2,076
    edited December 2019

    They won't be as complete. Is there a reason you wouldn't use the contrast dye? (may have missed something :) )

  • bcincolorado
    bcincolorado Member Posts: 5,758
    edited December 2019

    I have had a PET scan denied and when I questioned it I found out that they had contacted the oncology office to do a "peer to peer" review first. The insurance company had a doctor on staff who wanted to confer and determine the reasoning behind the request for a PET scan. Once I asked them to contact them again, I contacted oncology office to advise them they would be calling and it was critical they talk to them or the PET scan ordered could not be completed. That extra call to both did the trick and I was approved and scheduled. Make sure to use an approved facility though.

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited December 2019

    CT is ordered with & without contrast for different views - but it is an IV - not something to drink. It's better to have both unless you're allergic to the contrast medium. MRI is yet a different IV but they usually do those with & without also for a complete picture.

    PET shows something else again and the contrast is nuclear.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    Mine is different. They told me to go pick up the liquid to drink a few days before.

    I'm looking online and I plan to ask the staff when I pick up the liquid if not drinking it would make much a difference. I was reading that some people don't drink it due to allergies. I'm not allergic, just super picky lol and have aversions to weird tastes.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    bcincolorado, I'm annoyed. Insurance is saying they need images of my ultrasound, mammogram, and mri. Doctor's office is saying they had a peer to peer thing and discussed all of that. They said insurances have never asked for images just report and they don't know how to submit that. I call insurance and they state they can submit them via fax or via their website. Doctor's office says they have never done that, that maybe I should mail the CDs I have with images to the insurance company. I'm just tired of everyone not giving AF.

  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited December 2019

    Ah ha. I believe that is an abdominal CT and maybe covering the esophagus. I don't believe this will target breast tissue. Never the less, if you don't drink the stuff, they can't pick up what's happening on their scanners.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    Yes. They sched. me for a CT scan of the abdomen and chest and a bone scan.

  • JRNJ
    JRNJ Member Posts: 573
    edited December 2019

    They told me no non breast scans because mri did see anything in nodes. Insurance won't pay. I was so upset. The system is broken and crazy. I had pains in my side. I threw a tantrum so they ordered CT's and bone scan. No pet. Insurance approved bone denied CT's. Did a peer review and got it approved. I had to drink a lot of yucky stuff. It was horrible.Pet sees it at a smaller molecular level and/or different so I'm still upset I didn't get one. I would drink the stuff. Why get the scan and not follow recommendations.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    Because if I'm reading correctly online, people who cannot drink that crap still get the scan, so why can't I? I want to know what I will be missing so I can make an informed decision.

  • gb2115
    gb2115 Member Posts: 1,894
    edited December 2019

    Oral contrast is pretty standard for abdominal CT. It makes the GI tract stand out which helps them diagnosis. I had the CT and bone scan because of a positive node. It sucks to drink it, but at the end of the day, it's only a moment in time and then it's over. I say if you're going to get the test, just do it and let it be accurate. They're looking for mets. You're going to want that to be as accurate as possible, otherwise you could end up with unnecessary additional testing if they see something they're not sure about.

    I get it, it sucks. I got diarrhea from it, but honestly it's not the end of the world.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    How much do they have you drink?

  • edj3
    edj3 Member Posts: 2,076
    edited December 2019

    MinusTwo, some CT scans use both. Mine last week did.

    ScatteredEnergy if you really want a complete picture, then you'd be better served to get your CT with and without the contrast dye. The dye was a very small amount in water, and didn't even discolor the water. I'm pretty picky with texture aversions and the only issue I had was they used cold water which I dislike. So bottoms up for a better view.

    Edited to add it was two small water bottles, so max 24 ounces.

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    That's a lot lol

    Anyways, I just got off the phone with my insurance company and it seems that the doctor's office dropped the ball. They did not submit the required paperwork insurance company needed and now that a denial has been given, I have to appeal which might take about 60 days to be processed. My PET scan appt. was the 31st of this month. I'm having a friend read my email before I send it to my doctor's office to make sure I dont say everything I want to say lol

  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019
  • ScatteredEnergy
    ScatteredEnergy Member Posts: 382
    edited December 2019

    I'm calling a new breast surgeon tomorrow.

  • AliceBastable
    AliceBastable Member Posts: 3,461
    edited December 2019

    I've had CT without contrast prior to the lumpectomy (because my MO wanted a more thorough check of my lungs since I was still a smoker then). That scan picked up a kidney cancer, so I get regular post-nephrectomy CT scans with contrast (chest, abdomen, and pelvis). The MO schedules those, but says they would NOT ordinarily be done for a breast cancer patient after surgery unless symptoms or blood tests warrant it. I had one PET scan earlier this year, again at the request of the urologist but scheduled by the oncologist. The MO explained that PET scans aren't usually used for checking the brain because it looks for sugar uptake, and the brain has more sugar than other organs. Although my insurance approved it due to my multi-cancers, I had to pay nearly $1,000 out of pocket. Those suckers are incredibly expensive. Brain mets are usually found with an MRI (per my MO and also my friend who has had brain mets), not a PET.

  • edj3
    edj3 Member Posts: 2,076
    edited December 2019

    AliceBastable I thought of you last week when I had my abdominal CT scan to make sure those little tumors on my right kidney were non-cancerous. I knew who I'd be asking questions of if it came back otherwise! But they're small benign angiomyolipomas so now they'll just get watched.

  • AliceBastable
    AliceBastable Member Posts: 3,461
    edited December 2019

    Edj3, glad your pesky little passengers are benign. Just keep up with ultrasounds or scans as ordered. I have no idea if mine developed from something non-cancerous or if it was nasty from the start. It was 7 cm when found, so it had been there a while - and even that's not considered huge for a kidney cancer, just on the cusp of stage 1 & 2. Wishing you a very healthy New Year!

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