Advise on Dr Sara Ortega, Richmond-Hill Canada

Ask if there is another doctor at Mackenzie that will give you a second opinion.

Mackenzie Health is new name for York Central hospital

Hi masha,

Dr. Sara Ortega did my BMX in April of this year and you couldn't ask for a better surgeon. Like you, I initially googled her and was looking for reviews but found none. My family doctor, recommended her and since I have complete confidence in him, I stayed with Dr. Ortega. I am so glad I did. She is someone who completely cares about her patients. For example, on the day of surgery, she held my hand until I was put to sleep. She listened to every concern I had with complete patience, never made me feel like she was rushing out the door to see the next patient. Early the morning of surgery, she came to see me while I was waiting to ensure that I was ok.

After surgery, her care for me was spectacular. She is a very skilled surgeon who has done a fellowship in breast surgery, there aren't many surgeons who have done a breast fellowship. A good friend of mine also had a BMX before me and when we look at each others' scars, we realize who had the best surgeon, me. My scars are absolutely symmetrical and her suturing was fantastic, she did a beautiful job. Since I've been discharged from the hospital, if I had any questions, I have called her office and had an answer usually immediately and certainly within 30 minutes. I was never kept waiting to see her either at the Breast Health Clinic in the hospital or at her office. She is exceptionally prompt and makes sure her patients are well-taken care of. I cannot say enough good things about Dr. Ortega. I wouldn't hesitate to use her as my surgeon if I ever needed to. In fact, I've recommended her to my daughter who also needs breast surgery, thankfully for a totally different reason.

I can highly recommend the Stronach Cancer Centre in Newmarket (Southlake Hospital) if you wish to look at another option rather than going to Sunnybrook or Princess Margaret. You may also be able to keep your family Dr as part of your team if you go to Southlake. Keep in mind that driving downtown is a headache while driving north to Southlake would be much easier. The Cancer Centre is wonderful and the oncologists there are very knowledgeable, in fact, they saved my life by recognizing a rare side effect that would have killed me within days.

Masha, don't hesitate to contact me (either here or send me a private message, pm, if you have any questions.