Post your tech glitches, errors, issues, etc. here.

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  • ruthbru
    ruthbru Member Posts: 57,235
    edited March 2015

    Thank you for getting us back on track ThumbsUp

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2015

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  • Anonymous
    Anonymous Member Posts: 1,376
    edited March 2015

    Good Morning Mods,

    I am having the same issue logging on this morning. I had to reset my password again to get on to the site.

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2015

    By the way, and in case you see any "issues"....

    Based on valuable feedback from you, our Breastcancer.org Community Members, we have added a number of new options to the My Profile section, where you add your diagnostic and treatment information. The Recommended Articles feature can now deliver articles and Research News that better fit your unique situation.

    We've moved as much of your existing diagnosis and treatment information into the new system as we could. Please review the My Diagnoses, My Treatments, and Personal Info sections to make sure your information is correct and to add any additional information.

    So, what are some of the changes you will see in My Profile?

    New factors you can track under My Diagnoses

    New status categories for treatment tracking: Treatments I May Have, Treatments I've Scheduled or Am Undergoing, and Treatments I've Completed or Am No Longer Taking

    New ethnicity and age filters for Recommended Articles

    Improved treatment tracking

    Ability to record treatments for multiple diagnoses

    Receive medically reviewed articles from all of Breastcancer.org

    Our mission remains to help members like you and your loved ones make sense of the complex medical and personal information about breast health and breast cancer. Thank you for your suggestions and continued support of Breastcancer.org! We hope you like the changes we've made, and please let us know!

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  • leggo
    leggo Member Posts: 3,293
    edited March 2015

    Something weird is happening. When I look at the board not logged in, it appears exactly as it would as if I were, except for the reply box. Blocks, Report this post, reply tab, avatars are all visible. Even the My Profile notifiers are showing up without being logged in.

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  • leggo
    leggo Member Posts: 3,293
    edited March 2015

    "as if I were", I mean. Geez....can't string a sentence together.

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2015

    If others are seeing the same problem (we were not seeing these problems on our system), could you please let us know? Preferably, if you don't mind, with a description of your type of hardware, OS and browser you are using and we can investigate the glitch better.

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  • Moderators
    Moderators Member Posts: 25,912
    edited March 2015

    Problem of seeing links and avatars was cleared by restarting phone, so was just a glitch that has gone now - good news. Still feel free to post problems here or PM the Mods.

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  • quinnofmn
    quinnofmn Member Posts: 64
    edited April 2015

    So what's for dinner tread not working for me. Thanks Mods

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  • glennie19
    glennie19 Member Posts: 6,398
    edited April 2015

    Multiple threads not working.   I can see the post that started the thread but none of the replies.

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  • glennie19
    glennie19 Member Posts: 6,398
    edited April 2015


    Ok,, seems to be happening to any thread that I have replied too,,, including this one!

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2015

    Hey mods - everything is gone on "can we have a forum for older women. As a matter of fact, everything is gone on this thread too. No previous posts at all.

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  • SoCalLisa
    SoCalLisa Member Posts: 13,961
    edited April 2015

    same with me


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  • ananda8
    ananda8 Member Posts: 2,755
    edited April 2015


    Everything is gone on the "Topic: Is anyone else an atheist with BC besides me?"

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  • ananda8
    ananda8 Member Posts: 2,755
    edited April 2015


    Now everything is gone on this thread as well.

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    We're taking a look!

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2015

    Mods - I'm assuming you posted about the fact that all posts are gone on most threads. Whatever it was, I can't see it. No new posts come in either - even those that I'm making.

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    we are not experiencing this, but many others are! We're taking a look!!

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  • glennie19
    glennie19 Member Posts: 6,398
    edited April 2015

    I can see posts again..   I think it is fixed.

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    Great! How about the others?

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  • MinusTwo
    MinusTwo Member Posts: 16,634
    edited April 2015

    It seems to be resolved for the threads I'm checking. Thanks.

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  • footprintsangel
    footprintsangel Member Posts: 43,890
    edited April 2015

    I was doing a prayer and went to send it and lost everything

    but the title, I went back and it still had the title? Thanks

    (has happen earlier this week too)

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited April 2015

    Hi Mods,
    I am not seeing any new posts coming in. As well, when I try and type a post --- the tool-bar up above the posting area takes forever to come
    in, but finally will.  Since there is a lag, I have to erase the link I put in and re-do it with the little box specifically for that on the tool-bar.  I'm using an Hp 2007 Windows desktop with Outlook Express  2010 which I had put in permanently by Microsoft.

    Hope that will be fixed soon.  I did not notice the other problems  yesterday ? or slightly earlier.  Seems to be getting around to me late.

    Jackie

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited April 2015

    Hmm, I re-booted and now, if I wait for a bit the tool-bar will pop in, but most other items seem for the moment to be roughly the same.  Not seeing anything new come into my favorites list. 

    Thanks,

    Jackie

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    Thanks Jackie, we're sending your posts along to tech, keep us posted if anything else comes up!

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited April 2015

    Hi Mods,
    I cleaned the cache of cookies and other things and restored to an earlier point. I seem to roughly still be where I was last night. Fortunately ( though its bothersome to say the least ) I can keep doing things.  In the interim somewhere ( can't say when for sure it's triggered ) my tool-bar pops back in, my box looks familiar again and the font goes from one that looks a bit more like typewriting to the font ( Calibri ) that is standard for entries here. 

    Very curious thing !!!!  Here's hoping something turns up.  I could live with this -- but I worry that something will get worse rather then better.

    Jackie

    ETA: I did try entering the Board through the Internet and that got me the same results.
    Thanks.
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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    Thanks for this Jackie. We have sent this along to our tech team. The Mods

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    Dear Members, We have received information from out tech team that a problem was resolved and that you all should hopefully no longer be experiencing issues with posting or PMs. Can you let us know if you continue to have issues. Thanks, The MOds

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  • IllinoisLady
    IllinoisLady Member Posts: 29,082
    edited April 2015

    Mods, I just tried one web-site and it seemed fine.  I do note that when I opened this favorite it opened on the next to last page.  I'm thinking it maybe was because I hadn't read the last post yet ????  I did already clean my cache and re-start,  so I'm think it will be fine now.  If not, I'll let you know but seems very successful for now.

    Jackie

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  • Moderators
    Moderators Member Posts: 25,912
    edited April 2015

    Jackie,

    Keep us posted and thanks, The Mods

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