Images totally broken

susan_02143 · October 2013

So, using images on this site has always been a bit tricky. You had to upload the image somewhere else, then copy the image_URL, then paste it into a small box. But at least this worked!

I have tried to paste the URL to an image from another site using the new dialog box three times. Each time, nothing. And yes, I am sure that the URL is correct. So, I downloaded the image, renamed it to something I could remember and tried to upload using the "new functionality" I saw in that same image box. Not only did I get an error "Upload Failed", but when I went to submit the post, I was unceremoniously logged out. Logging back in takes me back to the same thread, to the end, but all my text is gone, and the message is not posted.

Sadly, this is the definition of totally broken or as my clients would say "It ate my work!" Can you roll back until your tech team is able to make this new functionality work?

*susan*

susan_02143 · October 2013

This is what I posted before hitting submit after a failed upload: Tried to upload. Failed. Now when I submit, I believe I will be logged out.

susan_02143 · October 2013

And indeed, I was logged out once again.

chrissyb · October 2013

Sue I just posted this using the new bar. I took this from FB and used the copy URL on the pic then the link in the new bar and pasted the URL then hit submit. Clicked on pic and resized here. Try this and see what happens.

Love n hugs. Chrissy

susan_02143 · October 2013

Did you copy the URL address or use a right click to copy via the operating system? I have tried the latter, and this failed. Have you tried to upload an image from your hard-drive?

*susan*

p.s. WIll try the former now and report back.

susan_02143 · October 2013

Chrissy,

Simply doesn't work here. So, guess we have to do an operating system, browser check.

MAC 10.6.8, Safari: FAIL Upload. FAIL Insert.

susan_02143 · October 2013

testing

MAC 10.6.8, Firefox: Link SUCCESS, upload FAILURE [waited 45 minutes.]

travlmom · October 2013

YEAH it worked!!!

chrissyb · October 2013

Yay Susan!! You can resize by clicking on the photo once it is inserted and a dotted line will appear around the pic. The bottom right corner has a darker dot, just point and hold and move till the pic is the size you want.

susan_02143 · October 2013

MAC 10.6.8, Chrome: Link SUCCESS, upload FAILURE [watched the barber pole for an hour]

and it then made me relogin.

susan_02143 · October 2013

chrissy,

that functionality, the resizing, doesn't exist on any of the three MAC browsers.

*susan*

chrissyb · October 2013

Susan, I'd let the Mods know on that one as it was they who told me about it when I complained I couldn't resize but I don't use MAC and I haven't tried my iPad to see if I can post from there.

Chrissy

susan_02143 · October 2013

This thread is to let the Moderators know what problems we are encountering, isn't it?

*susan*

chrissyb · October 2013

I guess it is at that.....lol. I was thinking of the gliches thread but this is just fine.

Chrissy

Moderators · October 2013

Thanks for your patience! We are sorry for the inconvenience and are working on these issues.

Bren-2007 · October 2013

I'm having the same problem. I tried to download this pic from Facebook and then the system logged me out.

It worked the second time I did it.

susan_02143 · October 2013

Bren,

Can you post your operating system and browser so we can help the tech team get this fixed?

*susan*

Bren-2007 · October 2013

Susan ... I use Windows 7 and internet explorer.

I can copy and paste pictures from Facebook, but I can't get a picture downloaded from my home files. This is so frustrating. I keep trying and it keeps logging me off.

Anonymous · October 2013

Has anyone at all been able to upload from their Hard Drive?

I am able to (supposedly) upload a file, get a blue and white progress bar, no error message, so I click insert, and nothing happens.

XP & FF

susan_02143 · October 2013

That is right. Nothing happens, but if you then try to post some text, you get logged out.

Anonymous · October 2013

No I don't get logged out. I just get nothing uploading, and taken back to where I was posting. The text input goes completely screwy if I try and paste anything in.

Images totally broken

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