Out of Network Lab Liability

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Hi everyone!  I'm looking for some advice.  We have been SO careful throughout my cancer treatment to make sure we saw doctors in network, went to hospitals that are in network, etc.  My surgeon even came to my in network hospital to operate even though she almost never operates there.  All just to make sure everything was in network.  On my original pathology my Her 2 Neu status was borderline so my onocologist ordered the pathology to be sent for the FISH test to determine my actual Her 2 status.  That was back in April & yesterday,almost 4 months later, I received a bill for $1500 from the lab that performed the FISH test.  Apparently they are out of network!  So we saw an in network surgeon who sent the orginal pathology to an in network lab.  My in network oncologist ordered a test & it was sent to an out of network lab!  And now I'm responsible for the cost??  Nobody ever mentioned that this test might not be covered by my insurance.  I never got a call from the lab or BCBS before the test to make sure I wanted it done even though I'd be 100% responsible for the cost of the test!  Has anyone ever had this happen? Anyone able to not have to pay this type of bill or am I just screwed here?  I don't even know who to call & plead my case to.  My onocologist, BCBS, the lab?  I'd appreciate any advice from anyone about how to proceed.  The kicker is that the FISH test showed I am actually Her 2- & actually saved BCBS a years worth of herceptin fees!  

Comments

  • jacee
    jacee Member Posts: 1,384
    edited September 2013

    I had it happen with a radiologist that read a scan. The scan was in network...not radiologist. I contacted BCBS to no avail. ended up having to pay!

  • foreverchanged
    foreverchanged Member Posts: 63
    edited September 2013

    I would try to appeal the bill with your insurance to ask them to at least pay what they would have for an in network lab.  I have had success in the past when appealing a denial about 60 percent of the time, it's worth trying.  I always emphasize that I wasn't consulted or given choice in where specimen was sent.

  • SpecialK
    SpecialK Member Posts: 16,486
    edited September 2013

    If you did not sign any agreement of financial responsibility I would do two things - ask BCBS to pay the in-network amount to the out-of-betwork lab, then ask the out-of-network lab to send you an Assignment of Benefits form.  This is a form that says the lab agrees to accept what BCBS sends them as payment in full (as if you were in-network).  I had to do this with Mammaprint testing.  I did not sign anything saying I would be responsible for the billing and the BS surgical coordinator failed to get a referral from my insurance company for this $5,000 test even though she knew that all of my treatment has to be approved by advance referral.  The same person also failed to get the referral for the specific plastic surgeon being requested by my BS and I found this out 5 days prior to BMX - but that is a story for another day - let me just say she owed me her paycheck that day because I ended up doing her job for her.  If she had attempted the referral she would have known that my insurance company considers Mammaprint "experimental" even though it is FDA approved.  They denied it and I received a bill for the test.  The insurance had paid $61 for the shipping, so I asked Agendia Labs to fax me an AOB form, I filled it out and faxed it back.  They had to accept that $61 as payment in full because I had not agreed to take any responsibility for my surgeon's decision to do this particular testing.

  • jojo69
    jojo69 Member Posts: 26
    edited September 2013

    Looks like I'll be spending some time on the phone with BCBS & possibly the lab.  I'm thankful for my insurance, but I'm telling  ya, dealing with all the doctors, BCBS, labs, hospitals, etc. can be a real pain.  Ugh, as if having cancer weren't enough!  Hopefully I'll get some resolution today.  Thanks for all the input:)

  • Sueper1grl
    Sueper1grl Member Posts: 5
    edited September 2013

    Do you have to check on who is doing the wire placement for lumpectomy to make sure they are in network? the hospital is in network and my surgeon.

  • SpecialK
    SpecialK Member Posts: 16,486
    edited September 2013

    sueper - check with your surgeon, but it is usually the radiology/nuclear med department in the hospital, not an outside doc.

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