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Kmo20
Kmo20 Member Posts: 7
edited June 2014 in Comments, Suggestions, Feature Requests

Hello

I am trying to talk in the chat rooms but i cannot. There is no send button and i cant hit enter to sent my message but i can see eveyone elses message!!! what am i doing wrong

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  • Moderators
    Moderators Member Posts: 25,912
    edited January 2013

    Hi Kmo, and welcome to Breastcancer.org.

    I popped in to chat to let the chatters know you're having a problem posting to the room. The problem we run into most often is something with Java - you can test that your Java is set up to be compatible with our chat rooms by going to this link:  http://www.java.com/en/download/testjava.jsp

    There's more information about connecting to chat in this post:

    http://community.breastcancer.org/forum/131/topic/787371

    • The Mods

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  • Kmo20
    Kmo20 Member Posts: 7
    edited January 2013

    It says it is working... so i do not know but it is very frusterating because I would LOVE to chat!!!!!

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  • cinnamonsmiles
    cinnamonsmiles Member Posts: 779
    edited January 2013

    Mods, My Java is up and running fine. I can use yahoo game rooms which require working Java AND the chat rooms at THe Cancer Survivor Network, part of the ACS, require Java and I can use that chatroom no problem. My problem is....I can't even find the link that gives me access to the chat rooms here on bc.org

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  • flash
    flash Member Posts: 1,685
    edited February 2013

    new apple computer mac with latest java 7.13.  I met with apple genius bar and they couldn't get it to work on my computer and then they attempted with their own computers.  NONE of the computers could get the chatroom to recognize anything typed into the bar and the headings were missing.  Java said everything was fine and all indications were something on BCO end.  HELP!!!!

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  • Moderators
    Moderators Member Posts: 25,912
    edited February 2013

    Kmo20 and flash, we haven't forgotten you!

    flash, I'm finding the same thing when using a new Mac with Java 7.13, but chat continues to work fine on my older computer running Java 6. It may require an update to the chat software, and we're checking on technical and budget issues to see if that can happen.

    Thanks for your patience.

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