"Requested Range Not Satisfiable"

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dancetrancer
dancetrancer Member Posts: 4,039
edited June 2014 in Comments, Suggestions, Feature Requests

Hi.  I'm a new member.  I am having trouble accessing the "Not diagnosed but worried" forum.  It was fine until sometime yesterday.  Every time I cllick on that particular subforum, I get the error message listed in the subject line.   However, I can access other subforums like this one without a problem.  I am using google chrome.  I'm wondering if it has to do with the fact that I can't paste anything into the text box here if using chrome.  I had to go into IE to paste info in a thread yesterday.  In fact, I think that may be when the problem started....?  

Thanks. 

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  • BarbaraA
    BarbaraA Member Posts: 7,378
    edited July 2011

    I would send a PM to the moderators. Go to member list in the upper right hand of the page and search for moderators then click the 'send member a private message' on the right.

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  • dancetrancer
    dancetrancer Member Posts: 4,039
    edited July 2011

    Thank you - will do! 

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  • apple
    apple Member Posts: 7,799
    edited July 2011

    message sent by pm

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  • Moderators
    Moderators Member Posts: 25,912
    edited July 2011

    Hi All

    The solution was provided by TimTam and can be found at

    http://community.breastcancer.org/forum/93/topic/771211?page=1#idx_6

    I have copied her resolution below: 

    Apparently it's not BC.org but Chrome. It's a known bug and you may get it to work by clearning cache. Click the wrench icon in the upper-right corner of the browser to display its pull-down menu. Select Clear browsing data from the pull-down menu. In the Clear Browsing Data dialog box, select the checkboxes for the items to remove: Empty the cache and Delete cookies. Use the Clear data from this period pull-down menu to select how much of your information you want to delete. By default, Google Chrome only clears information collected in the last 24 hours. To clear browsing information from a longer period of time, select another option in the pull-down menu. To delete all data, select Everything. Click Clear Browsing Data

    Hope this helps

    Debbie and the mods 

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  • colorado_mtns
    colorado_mtns Member Posts: 1
    edited July 2011

    Thank you, I was having the same problem!

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