Cannot cut and paste.

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cycle-path
cycle-path Member Posts: 1,502
edited June 2014 in Comments, Suggestions, Feature Requests

Recently, every time I cut some text and press the little text icon, I get a message that says "Requested Range Not Satisfiable. None of the range-specifier values in the Range request-header fiels overlap the current extent of the selected resource. Apache/2.2.3 (Ret Hat) Server at community.breastcancer.org Port 80"

This has been going on for a few weeks but it used to work just fine, so apparently a bug was introduced a little while ago. It's started to annoy me, and today I saw a message from another member who's experiencing the same thing.

Can it be fixed?

I am running Google Chrome version 12.0 on Windows 7.

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  • Moderators
    Moderators Member Posts: 25,912
    edited July 2011

    Thanks for letting us know, cycle-path. I'll ask the technical team to look into this.

    Judith and the BCO team

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  • o2bhealthy
    o2bhealthy Member Posts: 2,101
    edited July 2011

    I have issues with cut and paste when I use Firefox but no issues with internet Explorer...

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  • nowheregirl
    nowheregirl Member Posts: 894
    edited July 2011

               

    Apparently it's not BC.org but Chrome. It's a known bug and you may get it to work by clearning cache. Click the wrench icon in the upper-right corner of the browser to display its pull-down menu. Select Clear browsing data from the pull-down menu. In the Clear Browsing Data dialog box, select the checkboxes for the items to remove: Empty the cache and Delete cookies. Use the Clear data from this period pull-down menu to select how much of your information you want to delete. By default, Google Chrome only clears information collected in the last 24 hours. To clear browsing information from a longer period of time, select another option in the pull-down menu. To delete all data, select Everything. Click Clear Browsing Data.

       

    p.s. I used "cut & paste" to post the instructions on Chrome 12 and had no probs.

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  • cycle-path
    cycle-path Member Posts: 1,502
    edited July 2011

    Thanks, Timtam, that worked for me! Whew, now I can cut and paste again.

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  • apple
    apple Member Posts: 7,799
    edited July 2011

    I use IE (internet explorer) and have no problem.

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  • 1Athena1
    1Athena1 Member Posts: 6,696
    edited July 2011

    Wow -thanks, Timtam.

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