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  • spitnspunk
    spitnspunk Member Posts: 138
    edited January 2011

    @ motherofpatient:

    I'm going through Chemo now using NW GA oncology at the cancer center located right by Kennestone Hospital. They have a large staff of Doctors, but I think my Dr is wonderful and the chem nurses are awesome. I'm sorry you've had some hiccups with them, but talk to your Dr about your frustrations as they don't know they aren't meeting a patient's expectations if they aren't told and perhaps they can offer some explanation for why things occurred as they did.  

    As for response THIS week, you may want to cut them some slack. I do know it's been a tough week with the snow/ice - hospital had minimal staff working, most of the imaging centers were shut down, and NW GA Oncology was closed a few days themselves - I actually had an employee call me from their HOME to tell me they were closed and not to come in for my chemo appt...that said a LOT to me as they could have just let me try to skate the ice rink there only to find them closed but they took the time to let me know.

    Good luck in whatever you decide to do!

    @ Everyone:

    Glad to see other Georgians on here, well, not really glad - sorry you are in this club too. :(  but glad to meet regardless.

  • kbram
    kbram Member Posts: 185
    edited January 2011

    Hi all,

     I just wanted to chime in here to say that I also went to NW GA oncology at Kennestone Hospital and have nothing but the best things to say about my experience there.  Granted, I finished chemo two years ago, but of course, still have appts every six months.  My doc, Dr. Hahm is the BEST!  My very first consult meeting with her was the Friday before Labor Day weekend in 2008 and my appt was at 3:00.  She sat with my husband and me answering questions until almost 6:00!  I felt she would have stayed all night if needed. 

    Hope everyone finds a dr that they like as much as mine!

    Hugs, Kathy

  • LRM216
    LRM216 Member Posts: 2,115
    edited January 2011

    Spitnspunk and Kbram -

    nice to read your posts, as I too said in my post above, I have nothing but all good things to say about NGOC and my doctor (Carmen Klass) as well.  I hate it that motherofpatient and her daughter are going through what they are, as it greatly shocked me to hear it, but suggesting they sit down with the doctor and discuss their feeling up to this point in time would be a good suggestion.  I have only seen Dr. Hahm a few times, and once when Dr. Klass was on vacation and I needed to see her for an "emergency" visit, she was wonderful and had read my entire record and spent a good amount of time with me as well.  Knowing she is there for backup and is an expert in breast cancer means a lot too.

    I pray it works out for them as they certainly do not need any extra stress at an already stressful time for them both.

    Linda

  • motherofpatient
    motherofpatient Member Posts: 240
    edited January 2011

    We have moved to Piedmont - the Cancer Wellness Center is simply awesome and the staff at Dr. Ballrd's office are the warmest, most caring ever, typical of our experience at Piedmont were the surgeon, his nurse and the lymphodema therapist all gave my daughter their cell phone numbers and encouraged her to call with any concerns. The chemo edu was done by the clinic coordinator and we were not put in a storage room with piles of stuff, two chairs and a video. At NW we had one rather curt and rude RN who seemed very preoccupied. The staff all interatced with my daughter on a personal and reassuring basis and the chemo room is not crowded with chairs all lined up and close together .

    And this is not a snow storm problem - communication problems started 2 days before the 1st chemo was to take place. Then, after the experience with the CT scan and the horrible fear than the cancer had gone from IIa to mets to the lung, that did it. First, one part of the discussed tests was not ordered when we got to the Imaging  office. Before leaving the CT office, I verified that the results would be on the portal the next day - all available on computer before the storm and after the storm, but we didn't received any info for days until my daughter called the hotline. When Dr Hahm returned the call and left a message, she said nothing about the scan as if she had no clue why we were calling. Messages  just don't seem to get relayed correctly. She had promised to phone with the results ASAP. This was the last straw for us Although I respect her crudentials and liked her as a person, we left feeling that my daughter was just another number on a medical file.

    I can tell you our past experience with Kennestone Hospital was not a good one and several of my Senior freinds have similar stories. When my Mom was in for SCL cancer the aides spoke such poor English that one tried to give me a cup of coffee when I was tring to tell her my mother's bowels were impacted. If they are that bad in a minor situation, how can they be trusted to respond in an emergency? Kennestone needs to send someone to Piedmont ans see the difference in the way patients are treated. If you even look slightly lost in the hallways, a staff person stops and offers help. They really understand the importance of treating the whole person.

  • meg8000
    meg8000 Member Posts: 108
    edited January 2011

    Hey Ga Ladies!

    I live in N. Fulton and also go to GCS off of Exit 10 - great place.  I finished up treatment in May of 2010.  

     Nice to meet y'all.

      

  • LRM216
    LRM216 Member Posts: 2,115
    edited January 2011

    Motherofpatient:

    I am so happy to hear you went back to Piedmont and that you feel you are in good hands.  That is all that matters.  Like the saying - one man's honey is another man's vinegar - and that is so very true.  While I feel confident and have been very satisfied with NGOC, I can promise you that if what happened to you and your child happened to me, I'd be gone like the wind.  You did the right thing for the two of you.  I have nothing done at Kennestone, any surgery,etc. I had or might need in the future, I will go back to Northside.  I know exactly what you are saying - hence the reason all my daughter's doctors are at Emory and anytime she's hospitalized, it's all the way over there, but peace of mind knows no mileage.  I did have to go to Kennestone with my febrile neutropenia, but I was on the cancer floor and got excellent care (thank God!).

    Please keep us posted on your daughter, I wish you both only the best.

    Hugs,

    Linda

  • spitnspunk
    spitnspunk Member Posts: 138
    edited January 2011

    MOP, WOW, I have to wonder if you bothered to discuss your concerns with your Dr, or perhaps you'd rather just come on this public board and bash the practice, and Kennestone!  I've had dealings with both Piedmont and Kennestone for myself and relatives, both emergency and non emergency situations at BOTH places; in my opinion both are highly qualified facilities and Kennestone does not deserve the bashing you gave it. Good luck to your daughter.

  • Stanzie
    Stanzie Member Posts: 1,971
    edited January 2011

    Hello all,

     I'm here in Atlanta as well. Emory/Druid Hills area. I went to Piedmont with Dr. Barbara and oncologist is in Dr. Ballard's office but couldn't get him as he was too busy. Dr. Meinberg if I have spelled his name correctly. Wow, had no idea so many of us here in Ga. 

  • lrr4993
    lrr4993 Member Posts: 937
    edited January 2011

    Atlanta girl here - well, technically Smyrna.   I have been treating at the Winship Center at Emory.  They have been really great so far.  I am doing my rads at Emory Midtown Hospital instead of the campus only because it is much more convenient to my job in midtown.  I just swing by really quickly in the mornings then head on over to work.

    I would love to plan a get together for those in the area.  I have been considering doing the meetings arranged by Emory, but have not yet committed to it.  I have so much to deal with in all the treatments.  But once I am done with the txs, I would love to participate in a BC survivor group.  I don't discuss this much with people I know (many don't even know I have BC), so it would be nice to meet up with people who have been through the same thing to talk about this, as well as hopefully some fun, non-BC stuff.

    Anyone interested? 

  • motherofpatient
    motherofpatient Member Posts: 240
    edited January 2011
    LRM216 - glad you got good care on the cancer floor but that was where my mother was when the nurse aide tried to give me coffee when I was trying to report impacted bowels. Kennestone needs to hire people who have a good command of English and stop importing cheap foreign labor.
  • motherofpatient
    motherofpatient Member Posts: 240
    edited January 2011

    Irr493 and others - visit the Wellness Center at Piedmont's web site. All kinds of free activities, groups etc for cancer survivors. It is a nine story building off 75 at Howell Mill dedicated to treating the whole person, nutrition, cooking demos, accupuncture, art therapy, yoga, mindfulness training, individual, couples and group therapy and much more.

  • mom3band1g
    mom3band1g Member Posts: 817
    edited January 2011

    does anyone know of a group for women who have had a mast?  I've been to Turning Point (awesome place) for PT and seen the counselor.  I am having a hard time accepting and moving past my surgery.  It seems crazy to me that we undergo this life changing surgery and just sent on our way..  I cannot be the only woman who has had a hard time with this.  I did do recon but you know, it's not the same. I would think it would be helpful to talk to other women who have been through the same thing. I am in N Ga (Cumming).

  • lrr4993
    lrr4993 Member Posts: 937
    edited January 2011

    motherofpatient - I know that building.  I drive past it every day on my way home.  Do they provide services for persons who are not treating at Piedmont?  I looked up the program today on their website and it looks great . . . activities (I think I saw painting classes, for example), counseling, nutritional support, exercise facilities, support groups, etc.  I have call in to ask about it but I think they may be closed today. 

    Emory has some support group meetings, counseling and a nutritionist available to patients, but none of the other stuff to my knowledge.

  • motherofpatient
    motherofpatient Member Posts: 240
    edited January 2011

    Irr4993

    I think it's for anyone. I attended art tehrapy with my daughter. I hadn't intended to but the therapist insisted. All we did was list our name, address and doctor on a sheet of paper and then sign in each session. I think it is all so new that they are glad to have people using it. It's on the 7th floor and across from the infusion room. They also validate paarking for each visit so it is free.

     I did call yesterday, MLK Day, and the director did return my call a few hours later. We are going to use the library for the post chemo two hours of cold caps before we attempt I-75 at rush hour on Thurs, first chemo day.

  • LRM216
    LRM216 Member Posts: 2,115
    edited January 2011

    MotherofPatient: 

    Sending all good wishes for your daughter's first chemo (and all the remaining ones too!). 

  • spitnspunk
    spitnspunk Member Posts: 138
    edited January 2011

    MOP, thanks for the private message but yes, I can and did read your posts above. Anyhow, every practice/ every hospital has someone that one can find that had a bad experience  and I'm really sorry that had to be you with this practice and with Kennestone. As for me, as I said above, I believe both Piedmont and Kennstone are highly qualified facilities; I'm happy to have Kennestone in my own backyard and I'm very pleased with the service and care I've received from NW GA Oncolgy. You are happier with Piedmont and a different Oncology office, that works for you and that's fine. I wish your daugher only the best, good luck to her...this sucks for any of us in this club.

  • kbram
    kbram Member Posts: 185
    edited January 2011

    Mother of Patient,

    Good luck to your daughter on Thursday and her first chemo treatment.  She is very lucky to have you with her.  The very first of anything is scary and even more so when it is chemo!  Good luck to you both and I don't blame you about the traffic on I-75!!

    Hugs, Kathy

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