Ripped off

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  • PT6
    PT6 Member Posts: 76
    edited October 2009

    I feel ripped off by the prosthetic company. I received 3 post surgery bras with front clasps. I found these advertised as leisure bras on the web with a price of $24.00. Soooo 3 x 24 = $72.00 if I had ordered them myself. The boob company charged my insurance $380.00!!!!!!!!. Then I received 2 awful temprary breast foams which are hard and feel like those bean bag pillows - lots of little beads on the inside. They even "crunch" when pressed on. These things are cheap. The company charged my insurance $480.00!!!!!! I was told the breast forms were temporary until I had healed. I tried to exchange them for somthng more realistic that was not hard and did not crunch and was told it was too soon. I HATE these boobs. I want the silicone ones which feel like more like a real boob. No wonder there is a healthcare crisis. What a rip off of my health insurance. I plan to call the insurance company tomorrow.

  • rreynolds1
    rreynolds1 Member Posts: 450
    edited October 2009

    That's terrible.  I would report this to your area Better Business Bureau and your State Dept. of Consumer Protection.  You can help prevent this happening to someone else and they may come back and do right by you.  Whoever you notify, be sure you cc the company on the letters.  They really act when they see that!

    Good luck!

    Roseann

  • otter
    otter Member Posts: 6,099
    edited October 2009

    PT6, are you sure the post-surgery bras you were sold are exactly the same as the leisure bras you found on the web?  (DId the ones you saw on the web have pockets for a prosthesis?)

    I had a similar experience when shopping for a mastectomy bra last year. It was really too early for me to be wearing a prosthesis and mast bra then, but I wanted to see what was available. The bra-fitter at the mastectomy supply store showed me a really nice front-hook bra, but then she told me I could find almost the same bra, labeled as a "leisure bra," at WalMart for way less money. No kidding.  She said lots of women liked that bra, but it was so expensive; so they ended up buying the one from WalMart and sewing in the pocket themselves.  She said she just wanted me to know there were other options.

    I don't think she works for that mast supply store anymore.

    I did buy a couple of the front-hook leisure bras from WalMart, but it turned out I can't wear them. My chest is really flat (always has been), and the placket for the front hooks presses against my breastbone... which hurts and irritates after the first few minutes. I went back to the mast supply store a few months ago, and a different fitter showed me that same-style bra (as a true mast bra with a pocket).  She tried to convince me to buy it, but I declined because it, too, pressed against my breastbone too much.  It was better-made than the one from WalMart--it was made of softer material, the seams were finished more smoothly, the straps were wider and maybe even were padded (I don't remember for sure), and overall it was of better quality.

    Still, though, it wasn't that much better!

    otter 

  • flash
    flash Member Posts: 1,685
    edited October 2009

    If you think they are scamming your insurance company, call the insurance company.  You would  be amazed how the insurance company will investigate without you ever being involved.  they are ripping us ALL off when they do that because we all are paying higher insurance for them to do that.

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