I am fuming mad!
I am 3+ years out and thankful to be NED. Back when I was first diagnosed, I consulted with three oncologists. I did not pick the one closest to me for many reasons, one of which was because he took an escrow phone call during our consultation and talked to the escrow person for a couple of minutes right in front of me. Can you imagine doing this to a 38 year old woman (or any other person) who was just diagnosed with cancer?
Anyway, fast forward to today. I just got a flyer from a cancer center 200 miles away. Flyer says "Wishing you the best of 2009" on the top and then it desribes how great this new cancer center is and it has about 20 doctors listed on the bottom and one of them is escrow man!
I call the cancer center, they say that they send this letter to all of their patients. WTF??? I told them I am not one of their patients and that I feel this is an invasion of privacy. They said that escrow man is now considered part of their center (they bought his practice). I gave them and escrow man's office a piece of my mind and demanded to be removed from their mailing list.
So now I won't be getting any more of their solicitaions, but this just seems wrong and I wish there was something else I could do, because I hate to think my information is being handed around the state, geez!
Comments
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Yeah, privacy! My 'violation' happened after my surgery when I had just started chemo (with all the aversion of the dog going to the vet) when I missed a "private" call to my cell phone. The next day, I caught it and it was someone from my state's department of public health wanting me to participate in a study, supposedly to correlate support/race or ethnicity/outcomes. She goes through this whole explanation of how this would just entail interviews and then at the very end slips in that they will also want a blood sample and my permission to get a tumor sample from the hospital! I read that woman the riot act, all 3 chapters. I told her she was lying to me--there is no way to correlate "support systems" to tumor info. I told her that given that the DPH was so glib about lying, I couldn't trust them to maintain any kind of confidentiality or privacy. There would be nothing to stop them from testing me for BRCA. Once that genie is loose, they put me AND MY DAUGHTERS at risk of discrimination. I told her I felt as violated by her call as I did when they slashed off the top third of my boob and if I ever heard from DPH again, I'd come down there and punch them in the nose (with my 'good arm' so as not to risk aggrevating any LE.)
I'm sure my state required the hospital where I had my surgery/biopsy to report findings to the DPH. But they can be pretty loose, and if someone there violates HIPPA, the genie can't be put back in the bottle. How about my postman seeing the DPH hand-addressed letter that came? Does he assume I'm getting a syphillis notification?!? I believe HIPPA violations can carry fines of $50K. I'd call the legal dept. at the hospital and ask them how they are going to "make you whole" after publicly announcing your health status by virtue of their mailing? They'll hem and haw and say there's no HIPPA violation (and they assume YOU'LL DIE before you can bring a suit, the bastards) but you can at least give someone some agita to quench your (justified) anger.
Dona Nobis Pacem,
Beth
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so escrow man sold your name along with his business? that is crazy.
margerie, a cancer center mass mailing? that is also crazy!!!
no wonder you are steamed...i would be too.
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Unbelievable -- the motivation is pure greed, not care.
Here's a link for filing a HIPAA violation complaint with the federal Office of Civil Rights it's free): http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html You can submit online, but if you're near one of the offices, go in person.
I know it't a federal gov't entity but these things can work. I used the federal Tax Advocate (and was a "squeaky wheel with my frequent calls), and took the IRS to task and won! If that can happen, anything can!
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Thanks konakat. I am going to file a complaint right now!
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The insatiable greed of the health care industry is beyond belief.
Achi
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'The insatiable greed of (SOME IN ) the health care industry is beyond belief."
let's not paint all with the same brush!
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I'll be interested to see how this turns out. Keep us posted.
I am still getting literature from the hospital i had my surgeries at. Sometimes they couch it in "follow-up" questions but overall I know it's an attempt to market me.
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